Tom's Volkswagen of Union - Service Center

you guya are rock! people from Vilkswagen of Union are awesome! thet provide their service with a huge satisfactions! to be honest I didn’t expect this nice quality of c people from Vilkswagen of Union are awesome! thet provide their service with a huge satisfactions! to be honest I didn’t expect this nice quality of customer sevice from the auto dealership, but they give me a great experience with their service! Thank you Victoria!! More

Outstandi This service department is amazing! The staff is very friendly and informative. I choose to wait for my service and was kept informed along the way. This service department is amazing! The staff is very friendly and informative. I choose to wait for my service and was kept informed along the way. The waiting area is very comfortable. Complimentary coffee and bagels along wit WiFi make the wait a pleasure. More

Great Service Great experience at getting annual service and a recall taken care of in a timely and friendly manner. Very pleased. Ed was courteous, knowledgeable Great experience at getting annual service and a recall taken care of in a timely and friendly manner. Very pleased. Ed was courteous, knowledgeable and professional. More

Great customer service ! I was taken early for an oil service - friendly greetings - prompt service - nice waiting room - Ed Gonzalez was extremely professional and my car was I was taken early for an oil service - friendly greetings - prompt service - nice waiting room - Ed Gonzalez was extremely professional and my car was washed and rides well More

Recall service visit Appointment was kept on time, detailed explanation of what would be provided. Loaner car of similar model was provided, call was received to advise th Appointment was kept on time, detailed explanation of what would be provided. Loaner car of similar model was provided, call was received to advise that vehicle would be kept intil.following day and then returned as promised. More

Very accommodating! I was going out of state for work and needed a loaner car for the week. The service deparatment did an amazing job at accommodating to my schedule! I was going out of state for work and needed a loaner car for the week. The service deparatment did an amazing job at accommodating to my schedule! More

Great service! Ed at the Service Center was excellent. He kept in contact with me all day to let me know what was happening with my vehicle and helped get me a great Ed at the Service Center was excellent. He kept in contact with me all day to let me know what was happening with my vehicle and helped get me a great price. Ed was very professional and courteous. Great experience! More

Thanks! Quick and speedy service and the representatives were a pleasure to work with. The complimentary car wash was appreciated as well. Thanks to all invo Quick and speedy service and the representatives were a pleasure to work with. The complimentary car wash was appreciated as well. Thanks to all involved, I'm good for another 10k Miles. More

Excellent help I just got off airplane and picked up my car,then I got flat tire! Imagine how upset I was. I called a towing service to tow my car to this dealer wit I just got off airplane and picked up my car,then I got flat tire! Imagine how upset I was. I called a towing service to tow my car to this dealer without knowing what would happen. But to my surprises, although they seemed to be busy, they took care of me right away. After they confirmed my tire was available in the inventory, they installed the tire and also checked other three tires for me. I was very happy about their service. Thank you! More

VW Union service center Great service center. Quite organized. Got some goodies for customers while waiting and of course fast internet. Overall great experience. Victor Great service center. Quite organized. Got some goodies for customers while waiting and of course fast internet. Overall great experience. Victoria from service has explained everything and went over the maintenance report. More