Tom's Volkswagen of Union - Service Center

Effiicient, professional and courteous Appointment times are accurate with very little wait time. Upon arrival, you’re greeted with a host of accommodating representatives. Waiting room is Appointment times are accurate with very little wait time. Upon arrival, you’re greeted with a host of accommodating representatives. Waiting room is clean and well stocked with a varied selection of refreshments. More

High quality knowledge and customer service from Victoria , Ed, and their staff. Kept me aware all along the way, and made sure I knew what was happening. Top notch! , Ed, and their staff. Kept me aware all along the way, and made sure I knew what was happening. Top notch! More

Everyone was so nice, professional, service was excellent! From the time i got out of my car everyone was so efficient, pleasant, They made me feel as if i was the only one there that needed service on my car From the time i got out of my car everyone was so efficient, pleasant, They made me feel as if i was the only one there that needed service on my car. Atmosphere, very clean,,they even offered us bagels, coffee and tea,.how nice!😀 More

2012 jetta Victoria was great and so was the technician Henry. We had an issue just before vacation and is was taken care of by Victoria. Thank you. Victoria was great and so was the technician Henry. We had an issue just before vacation and is was taken care of by Victoria. Thank you. More

VW SERVICE OF UNION IS VERY GOOD MY EXPERIENCE AT THE SERVICE CENTER WAS VERY GOOD. ED WAS A GREAT HELP. EVERYONE AT VW WAS VERY COURTEOUS. I HAVE ALWAYS TAKEN MY VEHICLE THERE FOR SE MY EXPERIENCE AT THE SERVICE CENTER WAS VERY GOOD. ED WAS A GREAT HELP. EVERYONE AT VW WAS VERY COURTEOUS. I HAVE ALWAYS TAKEN MY VEHICLE THERE FOR SERVICE AND HAVE BEEN TREATED WELL. More

Headlight. Moisture Service was good did not like the outcome Thought they should have replaced the head. Light have the information we will see if it clears up Service was good did not like the outcome Thought they should have replaced the head. Light have the information we will see if it clears up More

Professionalism I had just bought my first VW and was skeptical about all the drama going on with the company and after a second thought I gave it a chance. And when I had just bought my first VW and was skeptical about all the drama going on with the company and after a second thought I gave it a chance. And when I went to service center they confirmed to me that they are a company you can count on. The team are nothing but professional. More

Tire replacement Happy with the service provided. Accommodated the request for a loaner car also. Very professional support. Also addressed the recall work during the Happy with the service provided. Accommodated the request for a loaner car also. Very professional support. Also addressed the recall work during the service window. More

On time service Because of my experience with vw service center for past 4 years, very friendly staff, on time service and reasonable price. I recommend to anyb Because of my experience with vw service center for past 4 years, very friendly staff, on time service and reasonable price. I recommend to anybody. Thank you More

Great Service Excellent service! my car got fixed the soonest possible time. My car needed a specialist technician,and they made sure he came. Thanks to Erminda, Excellent service! my car got fixed the soonest possible time. My car needed a specialist technician,and they made sure he came. Thanks to Erminda, service specialist and her boss for the great service! More