Tom's Volkswagen of Union - Service Center

Excellent Customer service Customer service and the department was exceptional she was very helpful and forthcoming with all the information pertaining to my vehicle . The tec Customer service and the department was exceptional she was very helpful and forthcoming with all the information pertaining to my vehicle . The technician that worked on my vehicle did a wonderful job my will alignment has really improved the driving on the road thank you very much. More

Mark Christopher Moran I came in for a check-up and the told me I may have bigger problems. I was given everything I need to resolve the problem. Hopefully, my problems will I came in for a check-up and the told me I may have bigger problems. I was given everything I need to resolve the problem. Hopefully, my problems will be resolved soon. Thank you for doing what you can. Not doing what you can't and being 100% honest with me. Not only does that go farther than you can imagine. It could warp space/time and cause a massive explosion of love! When I say, 5 star... that's the understatement of yesterday, my thank you today and the future. God bless America, Union VW and Victoria in no specific order. Also, Thank the EU for me. I never would have made it before them. Or, did I? I forget... Sincerely, Mark Christopher Moran More

Cannot find the problem, fixed different issue Not good, I could not start the car for 3 days. Service cannot find the problem. Instead they found something else and charged $750 dollars Not good, I could not start the car for 3 days. Service cannot find the problem. Instead they found something else and charged $750 dollars More

Got work done while I waited VW alerts that it was time for service was helpful to remember to keep my car well maintained. They said it would take between ine and two hours and i VW alerts that it was time for service was helpful to remember to keep my car well maintained. They said it would take between ine and two hours and it did. More

very understanding, helpful and professional i was very satisfied with the way they conduct business. i was very comfortable and pleased with the amount of help i was provided with i was very satisfied with the way they conduct business. i was very comfortable and pleased with the amount of help i was provided with More

Very professional, very curteous , explained everything in detail. They were able to take me in on the very same morning that I called. It was no problem at all for them to accommodat , explained everything in detail. They were able to take me in on the very same morning that I called. It was no problem at all for them to accommodate me. More

Excellent service Excellent service, my appointment was scheduled and I was done very quickly. I will recommend this dealership to everyone who has a Volkswagen. Thank Excellent service, my appointment was scheduled and I was done very quickly. I will recommend this dealership to everyone who has a Volkswagen. Thank you More

flat or not?!?! Short,sweet and to the point with good news. NO NAILS!!!, NO FLATS!!! ,I feel like I pay mortgage there since I have visited so often lately. Thank Short,sweet and to the point with good news. NO NAILS!!!, NO FLATS!!! ,I feel like I pay mortgage there since I have visited so often lately. Thank you for everything. More

Excellent service, very efficient and a job well done! I have a brand news Atlas which had sustained some unknown damage and issues with the Antenna that was diagnosed by this dealership, even though it’s I have a brand news Atlas which had sustained some unknown damage and issues with the Antenna that was diagnosed by this dealership, even though it’s not where we purchased the vehicle from. Victoria advised me well of my options and the management of this dealership along with Customer Services carried out a complementary repair in amazing timing. Loaner vehicle was provided. The entire team here was a pleasure to deal with-from front desk, cashier, workshop guys to the guys that check in your vehicle on arrival. Great customer service and would highly recommend to anyone - near or far. Will be coming back for all future work for sure. Thanks so much to you all. More

Squirrels Squirrels caused damage to my car, VW of Union helped me through the process of getting back to my car. Work was done ahead of schedule. Squirrels caused damage to my car, VW of Union helped me through the process of getting back to my car. Work was done ahead of schedule. More