Tom's Volkswagen of Union - Service Center

Great Service The staff and service have been amazing. From the moment I dropped off my vehicle until the moment it was ready for pick up. Victoria kept me inform The staff and service have been amazing. From the moment I dropped off my vehicle until the moment it was ready for pick up. Victoria kept me informed. More

Magnificent extremely well treatment Thank you very much to the service gentleman who took care of myself and my car thank again I don’t remember the name of the service gentelman who too Thank you very much to the service gentleman who took care of myself and my car thank again I don’t remember the name of the service gentelman who took care of me. More

Service visit I had come in to look at what I thought was a 12v issue in the car, turned out to not have any issues at all. Service was quick, people were friendly, I had come in to look at what I thought was a 12v issue in the car, turned out to not have any issues at all. Service was quick, people were friendly, offered to wash the car as well. More

Comfortable and well located. The staff is pleasant. But they called me to come pick up my car but after driving in from NYC in a snowstorm I found that it wasn't ready for anothe The staff is pleasant. But they called me to come pick up my car but after driving in from NYC in a snowstorm I found that it wasn't ready for another 2 days. When I went to pick it up, it was still not detailed. They did a quick wash and it was still not properly cleaned much less detailed. More

2nd vehicle Inspection I made an appointment for my 1st vehicle in February 2018 and everything was great. For the 2nd vehicle, I didn’t make an appointment but decided to l I made an appointment for my 1st vehicle in February 2018 and everything was great. For the 2nd vehicle, I didn’t make an appointment but decided to leave my vehicle very early. Victoria was able to take my vehicle at 7:30 am. I went to work and my vehicle was ready by 1 pm. No upsell and great service overall. More

Good service. Reasonable wait time. A bit expensive, but it is expected from a dealership. I would like service to be more flexible and more options. Reasonable wait time. A bit expensive, but it is expected from a dealership. I would like service to be more flexible and more options. More

Excellent as usual I always have good experience with Volkswagen service center at Union NJ. Folks working at service center are professional, knowledgeable and good to I always have good experience with Volkswagen service center at Union NJ. Folks working at service center are professional, knowledgeable and good to work with! I always put good words about this dealership!! More

Great service overall They have always been very friendly and accommodating. And the waiting area is very clean and comfortable. I would recommend this establishment to fri They have always been very friendly and accommodating. And the waiting area is very clean and comfortable. I would recommend this establishment to friends and family More

Great service staff Very convenient location and the service building set up makes it very easy to bring your car in to be serviced. From the time I pulled in veryone at Very convenient location and the service building set up makes it very easy to bring your car in to be serviced. From the time I pulled in veryone at this dealership was extremely helpful, courteous and friendly . Will definitely be going back! More

Vehicle service Vw kept me inform of my vehicle problem. I also appreciated the recommendations which was provided and I accepted it. Two thumbs up thank you Vw kept me inform of my vehicle problem. I also appreciated the recommendations which was provided and I accepted it. Two thumbs up thank you More