Tom's Volkswagen of Union - Service Center

Great service Ed was very professional, courteous,and accommodating. My truck being only six months old went in due to a rattle. Ed promised me and followed through Ed was very professional, courteous,and accommodating. My truck being only six months old went in due to a rattle. Ed promised me and followed through on his promise that they would find out what it was and that I would get it back rattle free. Loner process was also as easy as can be. Thank you VD of union service team. More

Great Unscheduled appointment Erminda Garduilo had let me bring in my car to get it fixed and knowing I didn’t have an appointment, she let me leave it there for I can pick it up t Erminda Garduilo had let me bring in my car to get it fixed and knowing I didn’t have an appointment, she let me leave it there for I can pick it up the same day after being fix More

great service. professional, pleasant staff The staff was very helpful and professional. They were genuinely concerned that I was satisfied with the work they provided and were very knowledgeabl The staff was very helpful and professional. They were genuinely concerned that I was satisfied with the work they provided and were very knowledgeable about the issue. More

Lousy and Liar Dealer I was at the dealer to clean the clutch, they told me that my warranty did not cover the repair and that it was around $ 3,100, so I decided to get an I was at the dealer to clean the clutch, they told me that my warranty did not cover the repair and that it was around $ 3,100, so I decided to get another dealer and had to pay $ 148 being that I had a car with warranty, another dealer my covered warranty and it was around $ 50 the repair I do not recommend to anyone who comes to this dealer in union any doubt I present the notes of the dealer More

Flat tire They were wonderful. They were quick friendly and also let me know about a recall on my car so I could schedule. I appreciate you guys washing my ca They were wonderful. They were quick friendly and also let me know about a recall on my car so I could schedule. I appreciate you guys washing my car too! More

I was very happy Very nice place I had a great time waiting for my vehicle the staff were so helpful and I appreciate all the service and the time they had my car back Very nice place I had a great time waiting for my vehicle the staff were so helpful and I appreciate all the service and the time they had my car back on the street More

The best dealership and service center in tri-state area. I've always been treated with professional support and service no matter how many times I have visited. Everyone has always been patient and considera I've always been treated with professional support and service no matter how many times I have visited. Everyone has always been patient and considerate. More

Excellent From drop off to pickup, everything went smoothly. The team kept in touch as promised. The loaner car worked out perfectly as well. No issues at al From drop off to pickup, everything went smoothly. The team kept in touch as promised. The loaner car worked out perfectly as well. No issues at all. More

Great customer service! Upon leaving the service center, you feel confident that your VW has been serviced by competent auto repair technicians. Your are given a complete de Upon leaving the service center, you feel confident that your VW has been serviced by competent auto repair technicians. Your are given a complete detailed list of work that is needed on your car. Granted, it's a little pricey, but knowing that you can rely on the road worthiness of your car is absolutely worth it! Keep up the excellent work! More