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Tom's Volkswagen of Union - Service Center

Union, NJ

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426 Reviews

426 Reviews of Tom's Volkswagen of Union - Service Center

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January 07, 2019

Quick turnaround for a new tire I needed to get a quick turnaround on replacing a flat tire and VW of Union delivered! They had a couple of questions that we quickly resolved. All ro More

by jjjsmith2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
January 03, 2019

Great Service Our service provider Ed was friendly, knowledgeable and smart. He pointed out the faults in the car, and suggested several service options and at an a More

by CAMPOPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
January 02, 2019

Service staff was helpful and friendly Service rep was Ed Gonzalez. He is knowledgeable and professional . He does not try to gauge you with services your vehicle doesn’t need. Overall I am More

by kmanager2317
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
December 31, 2018

Oil change Very accommodating and helpful. I was not offered anything that I did not need but was appropriate. Comfortable waiting area and good coffee. Thank u More

by MIKANKACAMERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Caceres
December 29, 2018

Good and honest service The service was very good and honest. They kept me up to date with everything that was going on with the car. I wasn’t forced to get a new piece becau More

by SALVATORE.CERCHIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
December 29, 2018

You guys rock Great service very attentive to the customer needs. Flexible service hours and the service location was super clean and comfortable. Full of amenities More

by CAPPALUCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Zepka, Guy Saintilien, Ed Gonzalez
December 26, 2018

The service person was quick. I went in for a oil change. The service was excellent, the people were friendly. The shop had refreshments. I would recommend this place again. More

by SANDIE1395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
December 25, 2018

Oil change The service was good and I will be back again. Price was reasonable wait time was not to bad even though I did not have an appointment. More

by JOAQUINRESTOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
December 24, 2018

Great customer service My service advisor Ed does a great job ensuring customer satisfaction. I am pleased with the service provided. He also made sure the care was spotless More

by NIMERKAWWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
December 20, 2018

Great Service Every Time Every visit to Union VW has been easy to book and the work done in a reasonable time and price. I didn’t stay for the service this time, but I love th More

by CNREILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
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