
Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
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Wil and Dee's 2016 RAM upgrade This was our second purchase from Dick's Country Chrysler Jeep Dodge. We purchased our first RAM from them in 2014 and had an excellent buying experie This was our second purchase from Dick's Country Chrysler Jeep Dodge. We purchased our first RAM from them in 2014 and had an excellent buying experience then, so we decided to return when needing an upgrade. We were pleased that we had made the decision to return. We worked with Fleet and Internet Sales Manager, Randy May once again to acquire the correct 2016 model of RAM to match our travel trailer hauling needs. He made the process very comfortable, treated us with respect and warmth as you would a member of the family. Randy once again rekindled our belief that buying a vehicle can be a positive experience. Throughout the buying process we were introduced to quality staff members that were both professional and pleasant to interact with. The experience was actually quite enjoyable each step of the way. Everyone involved worked well together as a team and kept us informed throughout each of the purchase and processing steps. The positive attitudes of each member of the sales team really reinforced why we chose to return to this dealership. Thanks everyone, and special thanks again to Randy May for making our purchase another enjoyable experience! More
Outstanding Exoerence We were working with three dealers. Tyler was the only salesmen to find what we wanted and did follow up work. He found the vehicle we were looking We were working with three dealers. Tyler was the only salesmen to find what we wanted and did follow up work. He found the vehicle we were looking for. More
Fantastic experience after moving here from overseas My wife and I had a fantastic experience here. Jeremy DeHaven was exceptionally friendly and helpful with purchasing our new Jeep Cherokee: he helped My wife and I had a fantastic experience here. Jeremy DeHaven was exceptionally friendly and helpful with purchasing our new Jeep Cherokee: he helped us find a model that was exactly what we really wanted, and was even able to organise everything so that we could drive away the same day. This is exactly the kind of service that helps ease the stress of moving to a new country! More
Another satisfied customer Excellent staff, No hassle, low pressure, clear expectations, fair pricing. Extremely quick sales response following the inquiry I placed on Edmunds Excellent staff, No hassle, low pressure, clear expectations, fair pricing. Extremely quick sales response following the inquiry I placed on Edmunds for information about Ram 1500s in the area. Earned my business over competitors more local to me due to availability of the options I wanted, and the price I needed to stick to. Tyler was a joy to work with, knowledgeable, and enthusiastic about the brand. As always, it takes a team to accomplish good work and Dick's is no exception. All the staff were a pleasure to work with and did an excellent job getting me on the road with my new vehicle. More
GReat Expereice Tyler and the whole team are very knowledgeable. Everyone is friendly and make the experience most pleasant. I never felt pressured. They had the t Tyler and the whole team are very knowledgeable. Everyone is friendly and make the experience most pleasant. I never felt pressured. They had the truck I was looking for at a fair price. They gave me a very fair trade in for my old truck. What more could you want? My only disappointment was that we only received one key for a truck that is virtually new (4500 miles) More
Thank you This is our second time coming back to buy a car. Everyone here is really welcoming and friendly. They always make you feel like a friend instead of j This is our second time coming back to buy a car. Everyone here is really welcoming and friendly. They always make you feel like a friend instead of just a customer. Over all they have an amazing team from the sales department to the service department. Thank you. More
Amazing service once again! I bought my very first car through this dealership. I worked with Randy May and he was fantastic the first time. When my car was totaled in an accid I bought my very first car through this dealership. I worked with Randy May and he was fantastic the first time. When my car was totaled in an accident, I went back to Randy for help finding my next car. He was so helpful, kind, and respectful of my budget and expectations. He helped broaden my view of different available cars that would fit my needs. No pressure to buy and I felt like he was genuine. I had great customer service through Randy and Jackie (Finance). The sales manager did make me feel a bit uncomfortable and was pushy while trying to sell me a new product. I would have rather dealt with just Randy and Jackie. More
Horrible customer service This dealership does not care one bit about you once you walk out that door. We have had some major issues with our license plates. They failed to off This dealership does not care one bit about you once you walk out that door. We have had some major issues with our license plates. They failed to offer us new plates then later failed to transfer our information. Now we are running from DEQ to DMV rrying to figure out the mistake they made. They have caused us a lot of grief over the issue. When called they were not forthcoming with information at all. Refused me when I asked to speak to a manager. I am half tempted to trade in our truck and go else where to save the head ache of dealing with them. Very unprofessional More
awesome buying experience Destin was my salesman and he was awesome! The dealership was gorgeous facility an d g he staff is very friendly. I would highly recommend this dealer Destin was my salesman and he was awesome! The dealership was gorgeous facility an d g he staff is very friendly. I would highly recommend this dealership! More
Once again Best Experience Ever! This is the second vehicle we have bought from Jeremy DeHaven this year....forth overall. Jeremy and the team pulled through from the lot attendant, This is the second vehicle we have bought from Jeremy DeHaven this year....forth overall. Jeremy and the team pulled through from the lot attendant, Camarino, to F&I, best experience in car purchase ever. I traveled from the coast just to buy from him....great job and will see you on our next purchase. More