Tonkin Hillsboro Chrysler Jeep Dodge RAM

Horrible customer service This dealership does not care one bit about you once you walk out that door. We have had some major issues with our license plates. They failed to off This dealership does not care one bit about you once you walk out that door. We have had some major issues with our license plates. They failed to offer us new plates then later failed to transfer our information. Now we are running from DEQ to DMV rrying to figure out the mistake they made. They have caused us a lot of grief over the issue. When called they were not forthcoming with information at all. Refused me when I asked to speak to a manager. I am half tempted to trade in our truck and go else where to save the head ache of dealing with them. Very unprofessional More

awesome buying experience Destin was my salesman and he was awesome! The dealership was gorgeous facility an d g he staff is very friendly. I would highly recommend this dealer Destin was my salesman and he was awesome! The dealership was gorgeous facility an d g he staff is very friendly. I would highly recommend this dealership! More

Once again Best Experience Ever! This is the second vehicle we have bought from Jeremy DeHaven this year....forth overall. Jeremy and the team pulled through from the lot attendant, This is the second vehicle we have bought from Jeremy DeHaven this year....forth overall. Jeremy and the team pulled through from the lot attendant, Camarino, to F&I, best experience in car purchase ever. I traveled from the coast just to buy from him....great job and will see you on our next purchase. More

Excellent, Friendly, Straightforward!! I had tried talking with another dealership which was much closer to my home. When I finally gave up on unreturned calls and lack of information I t I had tried talking with another dealership which was much closer to my home. When I finally gave up on unreturned calls and lack of information I tried Jeremy Dehaven. Though it was an hour plus drive it was worth the time. I talked with Jeremy via emails to start, met with him once and ordered my Jeep. He kept me apprised of the process from order date, to being given a VIN number to the week I should expect my jeep to arrive. He accommodated my schedule and had everything ready when I made the next drive to pick up my vehicle. It was an easy, fulfilling experience and I enjoyed the hour plus drive home with the top open on my new rough and tough jeep unlimited!!! More

Awesome Paul and everyone else I came in contact with were awesome. No pressure sales no judgement just a smooth purchase experience. I purchased a 2016 Ram Paul and everyone else I came in contact with were awesome. No pressure sales no judgement just a smooth purchase experience. I purchased a 2016 Ram 1500 and couldn't be happier with the truck and the buying process they use at xxxxx. I am not a big computer guy but used the live chat service which exceeded my expectations. Sandra responded to my inquiry and then connected me with an e sales person (Tyler) who just simply asked what I was looking for. It was pulled out front and ready for me to look at before my arrival. Paul was what you want in the car buying process. No bull no pressure. Oh yeah, they stayed after closing to finish my deal. Much appreciated. They just earned my future business! More

Product Knowledge + Professionalism = Excellent Experience This is the second vehicle we have purchased from Dick's Country Dodge...it won't be the last! Jeremy DeHaven provided the best auto purchase experien This is the second vehicle we have purchased from Dick's Country Dodge...it won't be the last! Jeremy DeHaven provided the best auto purchase experience I have ever had...he will be the first person I contact concerning my next purchase. More

these guys work hard for your business i came in from out of state for a family reason and was communicating by phone, text, and email to see what they could do as they had the make model a i came in from out of state for a family reason and was communicating by phone, text, and email to see what they could do as they had the make model and trim level I wanted. Well the morning I was leaving to come down there they sold it. I let them know exactly what I was looking for and they worked to find it, negotiated with another dealership to get it and saved me a good deal of money in the process. Traveling down to get it from out of state was well worth it as they made every effort to ensure it all went smooth. I would highly recommend this dealership!! More

Excellent Experience Using USAA auto assistance program brought me to Dick's Country Chrysler Jeep Dodge along with three other dealers. Of the four, the most professional Using USAA auto assistance program brought me to Dick's Country Chrysler Jeep Dodge along with three other dealers. Of the four, the most professional as well as informative was Dick's Country Dodge. The buying experience and purchase were as smooth and pleasant as a new vehicle purchase could be. My salesman, Jeremy DeHaven, makes the buying experience honest, knowledgeable, and full of confidence. In another purchase, I would skip the other three and go directly to Jeremy at Dick's Country Dodge. More

Flexible and considerate salesfolk Had a specific vehicle already researched online and when I arrived at the showroom they were able to promptly pull it around to the front for a test Had a specific vehicle already researched online and when I arrived at the showroom they were able to promptly pull it around to the front for a test drive. Afterwards, we ran the numbers and even though the first ones didn't meet my goals they didn't try to sell me a different one or pressure me into an uncomfortable payment. We worked back and forth and were able to come very close to my budget. Ultimately I left with the car I came in for and was very happy with the overall experience. More

Painless purchase experience - Jeremy DeHaven is a pro I had a deal set up to buy a Jeep from another dealership in Clackamas County. One hour before I was supposed to come in to pick up the car, they said I had a deal set up to buy a Jeep from another dealership in Clackamas County. One hour before I was supposed to come in to pick up the car, they said they could not deliver the vehicle we had agreed on. I contacted Jeremy, told him my sad story and he was not only able to locate and secure the vehicle, but he made the process completely painless. We arranged everything over the phone, he had the paperwork ready for me and I was in and out in 1/2 an hour. Jeremy is a total pro and can't say enough good things about the entire process. More