Tonkin Hillsboro Chrysler Jeep Dodge RAM

My sales person, Brian Clark, made the experience of buying a new car both friendly and pleasant. He took time with us to understand the type of features we were looking for in a new car and then educa buying a new car both friendly and pleasant. He took time with us to understand the type of features we were looking for in a new car and then educated us on other features that would be of interest to us. He showed us a variety of vehicles that suited our needs and assisted in fine tuning our selection. He was patient, informative, and easy to work with. He was never pushy in his approach. Brian realized that we would be spending a significant amount of money on a vehicle and wanted to make sure we got the car that suited our needs and we would be happy with. After the sale Brian followed up with us and assisted us through a very minor issue. Two good friends recommended Dick's Country Chrysler Jeep Dodge to me and I highly recommend both Brian Clark and Dick's Country Chrysler Jeep Dodge to anyone in the market. Mark Willon More

I rated this dealership very highly because my experience here was great! The salesman took the time to teach me how to drive a car with a manual transmission before I even purchased the car, he was very pat here was great! The salesman took the time to teach me how to drive a car with a manual transmission before I even purchased the car, he was very patient and knowledgeable in explaining the process. The salesman was very attentive and understanding of our needs and did everything in his power to meet them. We drove over 70 miles to go to this dealership and it was well worth it. The process of buying a car at xxxxx Country Dodge was very pleasant and I would highly recommend buying a vehicle there. More

Peter Wright has worked on my Jeep before - he hustles "Les-Schwab" style to get the job done, which we really appreciate. Clearly, he's a great kid. I hope we will get him again the next time we come in "Les-Schwab" style to get the job done, which we really appreciate. Clearly, he's a great kid. I hope we will get him again the next time we come in! More

Jeremy and his wife provided lunch for me as my paperwork was being prepared. They should do this for all the customers. Lol. Great service! was being prepared. They should do this for all the customers. Lol. Great service! More

This process was fast and so easy! The staff was friendly and made me feel comfortable throughout the whole experience. They listened and accommodated my budget needs! I would recommend this dealer friendly and made me feel comfortable throughout the whole experience. They listened and accommodated my budget needs! I would recommend this dealership and the staff I worked with to everyone. I even posted their site on Facebook! Thanks xxxxx Country Dodge! More

We were alerted to Dick's Country by the Costco Auto program. Our experience was fantastic. Jeremy Dehaven contacted us right away and went all out to find the exact car we wanted. Then going over and a program. Our experience was fantastic. Jeremy Dehaven contacted us right away and went all out to find the exact car we wanted. Then going over and above the norm for customer service, actually delivered the vehicle to us out of town when out schedules didn't allow for us to get there right away. I can't say enough about our experience and will definitely pass it along to friends who are looking for a new rig. More

These guys took care of me like no other dealer has. They put in the blue tooth that was missing at no extra charge to me. I had to work on them to get the deal I wanted and I feel they got the better of me put in the blue tooth that was missing at no extra charge to me. I had to work on them to get the deal I wanted and I feel they got the better of me in a way, but I'm very happy with them and the purchase of my truck More

Jeremy was great to work with his personality make it enjoyable to purchase the vehicle. Jeremy agreed to deliver the vehicle which he did in a timely and professional manner. A navigation disk is on ord enjoyable to purchase the vehicle. Jeremy agreed to deliver the vehicle which he did in a timely and professional manner. A navigation disk is on order Jeremy will notify me when it arrives. Thank you for the customer service. More

This has been the worst experience I have ever had purchasing a vehicle. All that I ask for was that the vehicle I purchased to be safe and to be treated fairly, I got neither. I did not receive a purchasing a vehicle. All that I ask for was that the vehicle I purchased to be safe and to be treated fairly, I got neither. I did not receive a great deal on the vehicle I purchased. It was right at KBB's suggested price. The vehicle was advertised as a Q certified used car, after we test drove the car the salesman pointed out the pressure monitoring system and that the rear passenger tire was low. We left the dealership returning the next day and purchased the vehicle partly because it was Q certified. Driving home I noticed the the rear driver side tire was still registering low, I thought this was odd because it was advertised as a Q certified used car and the salesman is the one that had pointed out the tire was low the day before and we had called ahead per their request so they could have the car ready for us. When I arrived home I checked the air in the tires and found out it wasn't the right rear tire but the right front that was 10 lb's low. The dealership had rotated the tires and hadn't reset the sensors, I also noticed the center emblem in the right rear rim was missing, it had fallen off on the 40 mile trip home. After inflating the tire to the proper pressure the car had a strong pull to the right. It was so bad we parked it for safety reasons and contacted the dealer. They told us if there was a problem within the first 30 days that we need to bring it back to them before we used the extended warranty. Due to our busy schedules and an hour drive to the dealership we had to park the car for the next two weeks until we could get it to the dealership. When we dropped off the vehicle we let them know about the tire being low and ask if they did that to hide the front end problem and the tire rotation to get rid of the shimmy at 45 mph, we also asked them to replace the center emblem in the right rear rim as it was most likely broken during the tire rotation. We left a contact number and they ignored it and called our answering machine instead. When I called them back they told me they had done a complimentary front end alignment and the vehicle was at 90%, and because roads are crowned to the right it will pull to the right, as far as the shimming it was the tires and I would have to purchase them myself, and if I wanted the emblem in the center of the rim they would help me purchase one for 50$. I asked them again about the low air in the tire and the rotation of the tires and was told they wouldn't do something like that, I said shouldn't all of this been discovered and fixed during the Q certified used car check, I was told if I wanted to have any thing else done I would have to talk to the sales manager Cory. At that time Cory was in a meeting so I left a message for him to get back with me so we could clear up these matters, about an hour later I got a call back from the service manager and he told me upper management said this is all they are will to do with the vehicle. To this day I have never received a return call from Cory. The vehicle still pulls to the right, shimmies at about 45 MPH, and missing the rim emblem. My question is would you put your loved ones in a vehicle that darts off the rode if your hands slip off the steering wheel and would you buy a car from a dealer that would hide this from you. More

I purchased my new Dodge Grand Caravan on the phone from Hawaii so, obviously, communication, cooperation and support were of great importance. Randy May found the exact vehicle I was looking for at an exce Hawaii so, obviously, communication, cooperation and support were of great importance. Randy May found the exact vehicle I was looking for at an excellent price. He worked with me and his people to make the long distance purchase totally painless. He even met me at the Portland Airport with my new van when we arrived. Randy has been readily available to help me and answer questions all along this process. Thank you Randy! More