
Tonkin Hillsboro Chrysler Jeep Dodge RAM
Hillsboro, OR
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I had done quit a bit of research on the internet looking for a new 2013 dodge 2500 crew cab short box with the Hemi motor.We first went to T&C and got a bunch of high numbers because there were not many ava for a new 2013 dodge 2500 crew cab short box with the Hemi motor.We first went to T&C and got a bunch of high numbers because there were not many available(which I knew from the research I had done).The salesman gave us a price of 45,000.I knew that was too high of a number and they were only going to give me 3750.00 for my 2005 crew cab 2500 with 177,000 miles and i felt that was low.I knew something didn't feel right so I packed up and left.So,later that day I was back on the internet and found the truck of my dreams and at the right price but it was at a dealership in Idaho.I didn't feel like buying a rig that far away so I had a thought of presenting that price to a dealership in the town.I called Dick's Country Dodge and spoke to Erling.I asked him if he could find what i wanted and match the price of the truck in Idaho.He was sure he could find me a truck and match the price.I was surprised to get a phone call 15 min later telling me that we had a couple of options and I needed to come in.I met with him later that day.It was a relaxed environment with no pressure even when the first truck wasn't quit what I wanted.So the next day I got a text with our second option and that was the truck I bought.I feel Erling went above and beyond my expectations to find exactly what I wanted.He even came in on his day off to sign the papers because that's what fit my schedule.The process was short and sweet without any hickups.It was the best experience I have ever had buying a vehicle..I wouldn't ever hesitate to recommend him to anyone I know.Thanks for the effort.It's beautiful. David K. Koffel Hillsboro,Or More
We really appreciated how easy it was to work with Jeremy in the purchase of our new Jeep Wrangler Unlimited. He answered all of our questions and had our car ready for us sooner than expected. We will defin in the purchase of our new Jeep Wrangler Unlimited. He answered all of our questions and had our car ready for us sooner than expected. We will definately be recommending the dealership and Jeremy to our friends. More
Mr. Randy May was very professional and excellent ethics of showing me the Patriot Jeep. He was very pleasant to talk too and explained the details of the product. Thank you Randy May. of showing me the Patriot Jeep. He was very pleasant to talk too and explained the details of the product. Thank you Randy May. More
From first contact to delivery this was a great dealership to deal with. I had been looking for a very specific vehicle for quite some time. Found the exact truck I had been looking for on Dick's w dealership to deal with. I had been looking for a very specific vehicle for quite some time. Found the exact truck I had been looking for on Dick's website. My first contact was with John when I called in with some specific questions regarding the truck. John was very helpful and got right back to me with answers to my questions. He then set up a time for me to meet with Randy and take a look at the truck. Randy was absolutely great to deal with throughout the entire process. He was very knowledgeable about every question I had regarding the truck, and a true professional from first contact to delivery of the truck. Randy always called me back when he said he would and took care of every extra item on the truck as promised and on time. I then met Rob when I came to take delivery of the truck and complete the final paperwork. Rob was a true professional as well and made for a very quick and painless paperwork process. All in all; a great experience from beginning to end and I would highly recommend Dick's and all above mentioned employees to anyone looking for a new vehicle and a great purchasing experience for their next vehicle. More
Chris was very professional and we would highly recommend him to others. He is 1 out of 2 sales consultant we worked with this past weekend that we can definitely work with again. He is among a few elites. T him to others. He is 1 out of 2 sales consultant we worked with this past weekend that we can definitely work with again. He is among a few elites. Thank you Chris for your assistance! More
I drove a Chrysler LHS for 14 years and had been a customer in the service department for several years. I was basically satisfied. Then I had the pleasure of meeting and talking to David Wentworth, customer in the service department for several years. I was basically satisfied. Then I had the pleasure of meeting and talking to David Wentworth, and my overall experience changed from OK to GREAT. He is very personable - he listens, he explains, he follows up and he remembers all about the car on future visits. If any problem was ever noticed, I was shown the 'what', the 'why' and all possible resolutions were clearly outlined. There is a trust issue in auto repairs, and to put it simply David has earned my trust. I appreciate his knowledge, his memory and his great customer service. When I began to think about getting a new car, David recommended I talk to Jeremy DeHaven in the sales department. Jeremy's product knowledge is impressive, and he was patient and very helpful as my interest jumped from one vehicle to another. He knew all the features and was very comfortable comparing various options. And during test drives he was quiet, allowing me to concentrate on the vehicle and ask questions or make comments. I liked that. There was no push or high pressure, he was comfortable giving all the information and help he could, while I tried to decide what kind of car I might like to own next. Going back into the showroom I saw a 2013 Dodge Dart. and after sitting in it and admiring it, we took one for a test drive. After a couple more visits, I presented my list of 'must have' options, and Jeremy did a dealer search to see if he could locate a car that would work for me. He was always patient, always easy to communicate with. In the meantime I had a lovely brochure to read on the highlights of this new model. All through the process Jeremy was sincere, honest and very helpful. This was a total win-win situation with outstanding service and sales...and I LOVE my new car! More
My wife and I had the best experience buying our new Dodge Durango from Dick’s Country Dodge, and the reason we had this experience was due to Jeremy DeHaven. He answered all our questions, put no press Dodge Durango from Dick’s Country Dodge, and the reason we had this experience was due to Jeremy DeHaven. He answered all our questions, put no pressure on us to buy, and when we were ready the whole transaction took less than an hour. More
I went to Dodge unsure on getting a new or used truck. After taking a test drive with Randy May and talking with him about the positives and negatives of new or used, I was set on the truck that I wanted! After taking a test drive with Randy May and talking with him about the positives and negatives of new or used, I was set on the truck that I wanted! I bought a 2013 Dodge Ram 1500 Laramie and I couldn't be happier! Randy spent several hours hanging out with me and answering questions. Once I selected my truck, he showed me the ins and outs of it. Randy was an absolute great guy to work with and I would send anyone to him. More
Ruben and everyone else at the dealership were very helpful. No pressure just honest answers to our questions. We had shopped at another Jeep dealer a week before and the salesman there had little unde helpful. No pressure just honest answers to our questions. We had shopped at another Jeep dealer a week before and the salesman there had little understanding of the vehicles and just wanted make a sale. Ruben knows what he is selling and can clearly explain the the features of the vehicle. The only negative we had with the whole experience is that the day after the sale I found the transmission slipped in the Jeep. I changed the fluid and filter and it seems to have cured the issue. I think the pre sale mechanical and safety check done at the dealer should have caught this issue. I would buy another car there but I am not sure that I would use their service department More
My experiences at Dick's Dodge keeps us coming back time and time again!! Chris McHugh is one of the greatest guys out there. He is always there to help me and has gone out of his way to do what he can time and time again!! Chris McHugh is one of the greatest guys out there. He is always there to help me and has gone out of his way to do what he can for me. We have bought 2 cars through him already. I send as many people there as I can, because it is a awesome experience and one that keeps me coming back again and again. More