Tonkin Hillsboro Chrysler Jeep Dodge RAM

I drove a Chrysler LHS for 14 years and had been a customer in the service department for several years. I was basically satisfied. Then I had the pleasure of meeting and talking to David Wentworth, customer in the service department for several years. I was basically satisfied. Then I had the pleasure of meeting and talking to David Wentworth, and my overall experience changed from OK to GREAT. He is very personable - he listens, he explains, he follows up and he remembers all about the car on future visits. If any problem was ever noticed, I was shown the 'what', the 'why' and all possible resolutions were clearly outlined. There is a trust issue in auto repairs, and to put it simply David has earned my trust. I appreciate his knowledge, his memory and his great customer service. When I began to think about getting a new car, David recommended I talk to Jeremy DeHaven in the sales department. Jeremy's product knowledge is impressive, and he was patient and very helpful as my interest jumped from one vehicle to another. He knew all the features and was very comfortable comparing various options. And during test drives he was quiet, allowing me to concentrate on the vehicle and ask questions or make comments. I liked that. There was no push or high pressure, he was comfortable giving all the information and help he could, while I tried to decide what kind of car I might like to own next. Going back into the showroom I saw a 2013 Dodge Dart. and after sitting in it and admiring it, we took one for a test drive. After a couple more visits, I presented my list of 'must have' options, and Jeremy did a dealer search to see if he could locate a car that would work for me. He was always patient, always easy to communicate with. In the meantime I had a lovely brochure to read on the highlights of this new model. All through the process Jeremy was sincere, honest and very helpful. This was a total win-win situation with outstanding service and sales...and I LOVE my new car! More

My wife and I had the best experience buying our new Dodge Durango from Dick’s Country Dodge, and the reason we had this experience was due to Jeremy DeHaven. He answered all our questions, put no press Dodge Durango from Dick’s Country Dodge, and the reason we had this experience was due to Jeremy DeHaven. He answered all our questions, put no pressure on us to buy, and when we were ready the whole transaction took less than an hour. More

I went to Dodge unsure on getting a new or used truck. After taking a test drive with Randy May and talking with him about the positives and negatives of new or used, I was set on the truck that I wanted! After taking a test drive with Randy May and talking with him about the positives and negatives of new or used, I was set on the truck that I wanted! I bought a 2013 Dodge Ram 1500 Laramie and I couldn't be happier! Randy spent several hours hanging out with me and answering questions. Once I selected my truck, he showed me the ins and outs of it. Randy was an absolute great guy to work with and I would send anyone to him. More

Ruben and everyone else at the dealership were very helpful. No pressure just honest answers to our questions. We had shopped at another Jeep dealer a week before and the salesman there had little unde helpful. No pressure just honest answers to our questions. We had shopped at another Jeep dealer a week before and the salesman there had little understanding of the vehicles and just wanted make a sale. Ruben knows what he is selling and can clearly explain the the features of the vehicle. The only negative we had with the whole experience is that the day after the sale I found the transmission slipped in the Jeep. I changed the fluid and filter and it seems to have cured the issue. I think the pre sale mechanical and safety check done at the dealer should have caught this issue. I would buy another car there but I am not sure that I would use their service department More

My experiences at Dick's Dodge keeps us coming back time and time again!! Chris McHugh is one of the greatest guys out there. He is always there to help me and has gone out of his way to do what he can time and time again!! Chris McHugh is one of the greatest guys out there. He is always there to help me and has gone out of his way to do what he can for me. We have bought 2 cars through him already. I send as many people there as I can, because it is a awesome experience and one that keeps me coming back again and again. More

Mike and Jeremy are extremely easy to work with. They answered all of my questions and let me look at the vehicles at my pace. Neither pressured me to buy or made me feel like I was wasting their time. A answered all of my questions and let me look at the vehicles at my pace. Neither pressured me to buy or made me feel like I was wasting their time. All car buying experiences should be this way. If you are looking to be treated in a friendly, professional manner and get a fair price, this is the place. This is the second time I have purchased from a Dick's Auto Group dealership and both times were very pleasant experiences. I don't typically write reviews but they earned it...and my repeat business. More

I checked "Yes" for recommending the dealership, but that is iffy. Sales Rep and Finance Manager were great to work with. Issue was with my Trade. We were buying a brand new 2013 Dodg dealership, but that is iffy. Sales Rep and Finance Manager were great to work with. Issue was with my Trade. We were buying a brand new 2013 Dodge Ram 1500 pu. Trading in a 2007 Toyota Tacoma. The experience was overall pretty good. Biggest issue was the amount offered for my trade in. It was explained that with all things taken into consideration for re-sale that it really wasn't possible to offer more, and also because of how much they had lowered the price of the new vehicle. Basically, they agreed to match the Incentives being offered by Gresham Dodge. Today, my trade-in is listed on the website with a Market Value of $29,995. with a No-Hassle Pricing of $26,995. I was given $16,500. as trade. Having researched prices of this year of Toyota, I had a good idea what resale values are . I guess I should have pushed for a little more for the trade-in price. My mistake. But then I was also told that if they gave me more for the Toyota, they would have to raise the price of the Ram. More

I gave them a 4 on price, because i was not notified about the dodge incentive prices. the rest of the experience was great. they were very friendly, and helpful. about the dodge incentive prices. the rest of the experience was great. they were very friendly, and helpful. More

Really enjoyed working with Bob. He spent a lot of time with us, pre and post sale, going over the cars features, and assuring that we understood how things work. Thank you Bob, and they need to keep you with us, pre and post sale, going over the cars features, and assuring that we understood how things work. Thank you Bob, and they need to keep you around, as you are an asset especially to us older folks. Ted More

I had a great experience purchasing my new Jeep Patriot. I already knew what I wanted and Bob was great in making sure that I test drove the one I wanted and didn't settle for anything less. The vehicle I I already knew what I wanted and Bob was great in making sure that I test drove the one I wanted and didn't settle for anything less. The vehicle I ultimately purchased was in Salem and had to be driven up for delivery. Bob picked it up personally and called me as soon as it was ready for pick-up. A speedy purchase with no waste of time - quick and to the poinht! I would definitely recommend this dealership! More