Tonkin Mazda of Portland

Josh, my service representative was great answering my questions and servicing all my needs. His follow up the next day was timely and appropriated. questions and servicing all my needs. His follow up the next day was timely and appropriated. More

Josh was exceptionally helpful. We had a DEQ issue with our CX-5 and Josh went out of his way to get the problem resolved. We had a DEQ issue with our CX-5 and Josh went out of his way to get the problem resolved. More

misquoted the cost for brake service 2 years ago. Brake caliper tension clip broke off at some point after service. Refused to replace the $5 part. Was almost charged $200+ for diagnosis. Was act Brake caliper tension clip broke off at some point after service. Refused to replace the $5 part. Was almost charged $200+ for diagnosis. Was actually charged $60 to be told that the tension clip was missing (something I told them when scheduling and on arrival). After the inspection I was told they won't order this part. They'll only order the whole caliper with the tension clip included. Turned what should have been a good faith $5 part & 10m repair into a $220+ multi-hour affair. More

Great service and patience from Rafael and the team at large. I had a very seamless purchase! large. I had a very seamless purchase! More

Fernando was easy to work with. Explained our questions satisfactory. Always courteous . Thank you zfernando. Explained our questions satisfactory. Always courteous . Thank you zfernando. More

Sienna and Michael Scott made the process painless. They even worked with my ex-husband who was still on the title for my trade in so I didn’t have to. We didn’t have to spend hours negotiating the pri They even worked with my ex-husband who was still on the title for my trade in so I didn’t have to. We didn’t have to spend hours negotiating the price either. We told them what we were able to do and they met us there without a ton of back and forth. We absolutely love the car and I’m actually excited to go back for our first oil change so I can pop in and say hi. More

Michael Scott was friendly and knowledgeable about the car I was interested in. He did amazing with answering my questions both before I was at the dealership and during my visit there. car I was interested in. He did amazing with answering my questions both before I was at the dealership and during my visit there. More

Ivy was so wonderful to deal with, she took the time to find the perfect vehicle for me and made the process quick and hassle free. find the perfect vehicle for me and made the process quick and hassle free. More