Tonkin Wilsonville Nissan

Absolutely had the best experience at this particular location. I didn't feel bullied, or pushed to buy. I was allowed to look at what I wanted, my questions were answered very promptly, and they offer a location. I didn't feel bullied, or pushed to buy. I was allowed to look at what I wanted, my questions were answered very promptly, and they offer a Car Fax on everything on their lot. Hendrix was amazing, and I'm lucky to have landed the car I wanted with his help. I would highly suggest you all try out Wilsonville Nissan, the whole staff is ready and available and will do almost anything to get you into a car. Thank you all!! More

I had needed my front breaks replaced and rotors turned on my 2005 Ford F150. An appointment was made and the service department greeted me and was ready when I drove up. Chad did an initial review of th on my 2005 Ford F150. An appointment was made and the service department greeted me and was ready when I drove up. Chad did an initial review of the work to be done and ensured I understood what would be taking place and the time involved. I was shown the waiting area and the great amenities at my fingertips including beverages of my choice. During the service (which included new parts that I had brought in) a few additional concerns where discovered. Chad discussed the situation and we were able to work out a solution in a very reasonable manner. Thank you for your professional demeanor and to the "mechanic/technician" who did an outstanding job with this break service. Well done and you will be my first choice for service in the future. Thank You, Paul More

From the second that we pulled into the dealership we were immediately greeted with a friendly face. I thought that the gentleman at the door looked very familiar and I asked him if he was the one that s were immediately greeted with a friendly face. I thought that the gentleman at the door looked very familiar and I asked him if he was the one that sold me a different car YEARS ago! He immediately remembered me as well and started asking about a dog that I used to have. My husband and I had done our online research the night before so we knew just the SUV that we wanted to see. Rick promptly grabbed the keys and then my husband and him went and grabbed the car for us to see. Rick was GREAT to work with. He answered all of our questions and was very honest and upfront. My husband and I went into the day thinking that we needed to go to all these different dealerships and see all that is out there. Our minds immediately changed when we drove the 2013 Nissan Pathfinder Platinum. The amount of features that come loaded in this SUV are more than I have seen in some high end luxury makes and models. For the price and options it made it a no-brainer. We could not be happier with the friendly staff and overall great experience buying a car at Tonkin Wilsonville Nissan! More

My husband and I want to express our sincere gratitude and thanks to Rick Gilpin in the purchase of our beautiful 2010 Murano. Rick was wonderful to work with!!! A very refreshing, comfortable and rela and thanks to Rick Gilpin in the purchase of our beautiful 2010 Murano. Rick was wonderful to work with!!! A very refreshing, comfortable and relaxing experience! From the moment we drove into the lot, we felt at ease with a no high pressure sale from Rick. He was friendly and made us feel at ease. He gave us straight honest answers to questions and was very knowledgeable about the Murano. My husband and I were thrown into the market for a new vehicle after a very traumatic encounter with an elk that totaled our other vehicle. We were not looking forward to the high pressure dealings of buying a new one. We had spent two weekends looking at different choices to replace our previous vehicle and those experiences were as traumatic as our encounter with the elk. So many times we drove into other dealerships where we felt like fresh meat for the vultures, so high pressured, pushy and out and out rude. We did not feel this way with Rick and the staff at Tonkin Wilsonville Nissan. There was no sales pressure, they meet all our needs and made us feel like family. They were very friendly, respectful and professional. We never felt pressured to make a purchase higher than the amount we wanted or planned to spend. Rick explained all the options on our Murano and went through them with us so we were acquainted with our new vehicle. The staff and finance department were very friendly and did an excellent job of presenting all of our financial options and securing a loan at the lowest affordable rate for us. We sincerely thank all of you for your excellent customer service in making us feel at ease. You truly are a company that goes above and beyond to make your customers feel they are your number one priority! Thank You! Glenn and Vickie More

Our situation was not unique as we were looking for an affordable vehicle to purchase and operate. We had looked through various Internet websites (Edmonds, Auto Trader, and Consumer Reports) then decide affordable vehicle to purchase and operate. We had looked through various Internet websites (Edmonds, Auto Trader, and Consumer Reports) then decided to go and look at a few of the models we had selected. It was our intent to simply look at models and then decide which vehicle we wanted to pursue. We started at Tonkin Wilsonville Nissan and after a wonderful introduction and greeting by Jay, we were sold on the customer service and “up front” professionalism of the Tonkin Nissan team; Jay, Damian, Brian and Andy. Thank you for a wonderful experience that resulted in our exchange of vehicles; traded-in two vehicles and purchased two vehicles. My wife loves her new Altima and my mother-in-law enjoys riding around in it for her “Sunday drive about.” My truck is in great shape and as a used vehicle I am surprised how nice it looks and drives. We appreciate your kindness and professionalism and look forward to our next visit. More

Had a good exerience buying a Juke last weekend. Everyone I worked with was very nice and Wally did a great job explaining all the functions of my new car. Financing process was the easiest I've experienced. I worked with was very nice and Wally did a great job explaining all the functions of my new car. Financing process was the easiest I've experienced. Thanks for staying late on a Saturday night! More

Overall we had a bad experience with this business. My son bought a car and he had me come along to help him with the sales people and contract. 3 contracts later they did not honor what was told to us. O son bought a car and he had me come along to help him with the sales people and contract. 3 contracts later they did not honor what was told to us. Our fault to not have credit worthy of financing but their fault to continue to keep him "involved" in the ugly process of finding a financier for him and ultimately lying to him and not keeping their word on what was quoted to him originally. They took complete advantage of this young man. I promised him I would stay out of it once they called him back for a 3rd time and threatened to take the car away! I stayed out of it and told him he was on his own. He is an active duty Marine and is now re-stationed. He receives all mail at my home in McMinnville. I received the plates with a note stating they would help to put them on, imagine my surprise and anger when I arrived with plates in hand to have them put them on and "we don't have those brackets on hand". WOW. Another cost associated with his transaction that could have easily been taken care of prior to my arrival from McMinnville. Don't advertise that you will help, when you really won't! They had plenty of chances to remedy my thoughts of their business and how they do business but overall after this morning~ they failed to do so! Shame on them for dishonest practices! More

The reason I'm giving this review is because of my pleasant shopping experience at Wilsonville Nissan. I did not have a clue of what I wanted. After some clarification with my salesperson, we went ont pleasant shopping experience at Wilsonville Nissan. I did not have a clue of what I wanted. After some clarification with my salesperson, we went onto the lot and found a new Nissan Rogue with all the toys. I was impressed but I knew the driving experience would make or break the deal. Loved the way it handled and of course my head was buzzing with high tech information. I was really impressed with the GM, Mr. Bagley as he explained different options. I made a good decision and was nervous but breezed through finance and took advantage of long term service which I love. These guys are of the highest quality professionals that I've run across and I've seen many as I used to be in the car business. This was refreshing, so kudos to the entire staff for such a great shopping experience and by the way, my Rogue got over 30MPG on the highway, loaded down with stuff on vacation. Sincerely, John Young More

I have been a great customer with this dealership for over a year and all my family members bought their cars from this dealership. My great interest and friendship I had with this dealership was their g over a year and all my family members bought their cars from this dealership. My great interest and friendship I had with this dealership was their great and nice customer skills they have with all their customers and they are ready to listen to their customers choices on vehicles you want to purchase with them. They do not keep their customers waiting along period of time and they always keep their customers posted on what is going with the vehicle purchase. I would recommend anyone out there who wants friendly, tireless and great customer service to visit this dealership and meet this excellent team. More

I walked undecided if I really wanted to invest in a new car. I walked away with a great Nissan Sentra 2012 great financing. the customer service was great especially for being a new car shopper. Overall I car. I walked away with a great Nissan Sentra 2012 great financing. the customer service was great especially for being a new car shopper. Overall I would definitely return and recommend the Wilsonville NIssan dealership. More