Tony Honda Hilo

I went in for an airbag related recall. I had no expectations, but I left with being impressed by a quality organization with quality people. expectations, but I left with being impressed by a quality organization with quality people. More

My service from Tony Honda was great, as always. Nice, friendly, and very responsible. I had my 2 year old with me and they made sure I had a car seat for him for the ride to my other vehicle. friendly, and very responsible. I had my 2 year old with me and they made sure I had a car seat for him for the ride to my other vehicle. More

They have treated me with respect after my complaint last year. There are still overpriced services, like changing an air filter for $80. The filter cost $20 and it is easy to replace. I can do it from insi year. There are still overpriced services, like changing an air filter for $80. The filter cost $20 and it is easy to replace. I can do it from inside my glove compartment myself. Why charge so much for a simple service? More

The service team at Honda is awesome. Glen helps me when I have to service my car. He is very helpful and answers whatever questions I have. They are all very friendly. I’m very satisfied with the service t I have to service my car. He is very helpful and answers whatever questions I have. They are all very friendly. I’m very satisfied with the service team. More

As always, Honda has provided the best customer and car service that we have experienced... that's the reason we keep coming back. This last appointment was at the spur of the moment and they were able to service that we have experienced... that's the reason we keep coming back. This last appointment was at the spur of the moment and they were able to service my car. Over the years, Lori Taylor has always been friendly, patient, and very professional making a car service pleasing. More

Lori is always so friendly and organized. From setting up an appointment to dropping up and picking up runs smoothly. Great Service! Thankyou and will continue using your service! an appointment to dropping up and picking up runs smoothly. Great Service! Thankyou and will continue using your service! More

Excellent customer service. Glen is friendly and helpful for keeping my car in good condition. I also like their shuttle service and complimentary car wash! for keeping my car in good condition. I also like their shuttle service and complimentary car wash! More

Customer service was good. Clint is very friendly, helpful and efficient. My only concern is the cost of the service. Waiting room was very clean. helpful and efficient. My only concern is the cost of the service. Waiting room was very clean. More

I was greeted upon arrival and the service agent confirmed my appointment and what work was to be done. I then spoke with Clint DeSilva who again confirmed work to be done and if there was anything confirmed my appointment and what work was to be done. I then spoke with Clint DeSilva who again confirmed work to be done and if there was anything else I needed (car service, shuttle, etc.). I received a call upon completion of work and car works wonderfully. More

Always friendly, professional and inviting!!! Love going to get my car serviced. Waiting area is great and love the shuttle service they provide. Ca wash could be better though. to get my car serviced. Waiting area is great and love the shuttle service they provide. Ca wash could be better though. More