
Tony Honda Hilo
Hilo, HI
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466 Reviews of Tony Honda Hilo
We brought in our Honda Odyssey for several recalls. When we got home we noticed the rubber strip on one of our side sliding doors was crimpled in. We called back and they said they don't think it was When we got home we noticed the rubber strip on one of our side sliding doors was crimpled in. We called back and they said they don't think it was them who did that, but funny it wasn't like that before we took it in. They said they will check it on next service appointment. Hoping it doesn't leak in my van and cause rusting. More
Glenn, our service advisor, and honestly the whole the service team are amazing. The most informative and helpful group of people I've had work on my any of my vehicles ever. service team are amazing. The most informative and helpful group of people I've had work on my any of my vehicles ever. More
More than the dealership it's Clint DeSilva who has always given excellent service. I appreciate his taking the time to always answer my questions. always given excellent service. I appreciate his taking the time to always answer my questions. More
We had great customer service from Alvin(Jay) with out first vehicle. We came back to Jay to get my daughters first vehicle. He is an outstanding sales advisor and answered all of our questions and listen first vehicle. We came back to Jay to get my daughters first vehicle. He is an outstanding sales advisor and answered all of our questions and listened to our needs. He was not pushy and he truly cares about his customers. We did not feel rushed or pressured. Customers need more sales advisors like Jay! We felt comfortable working with Jay and knew we would be taken cared of. We feel like Ohana every time we come to Hilo Honda to purchase a vehicle with Jay! We are truly forever customers with Hilo Honda and will be back in the future! Mahalo for the amazing customer service! More
Came in with a decision to purchase a vehicle, whether used, lease, or new. Had a budget that was hard to work with, but I found a Honda Fit Sport that I could afford new. Jay Maeda sold me a vehicle wit used, lease, or new. Had a budget that was hard to work with, but I found a Honda Fit Sport that I could afford new. Jay Maeda sold me a vehicle with professionalism and patience. As a first new car buyer the experience was stressful before I got there and calm when I arrived. Thank you for a great experience. Everyone there that played a role were extremely helpful and comfortable to be around. More
I bought my first car from Hilo Honda back in the early 80's. We have always appreciated their honesty and practicality of buying what was best for our family at the time. I look forward to dealing with th 80's. We have always appreciated their honesty and practicality of buying what was best for our family at the time. I look forward to dealing with them and their sales team again. More
All around excellence! Sales staff was very helpful and the finance team was great as well. I would definitely purchase another vehicle from them again the finance team was great as well. I would definitely purchase another vehicle from them again More
Perfect customer service! I always appreciate the convenience and friendly staff. The delivery and the return makes getting my vehicle serviced seamless. Please let everyone know how amazing they are convenience and friendly staff. The delivery and the return makes getting my vehicle serviced seamless. Please let everyone know how amazing they are More
Clint has always taken excellent care of us since we first purchased our Honda Accord Sport. He continues to exemplify the spirit of customer care and service that Honda signifies and makes it a very p first purchased our Honda Accord Sport. He continues to exemplify the spirit of customer care and service that Honda signifies and makes it a very pleasing and rewarding experience. More