Tony Honda Hilo

Excellent Customer Service My Service Advisor, Glen, was very friendly and professional. I couldn't remember when I last rotated my tires. When I called Glen, he immediately rem My Service Advisor, Glen, was very friendly and professional. I couldn't remember when I last rotated my tires. When I called Glen, he immediately remembered that I had my tires rotated at my last service appointment and was able to tell me the exact date of my last visit. He helped me set up a service plan and schedule for my car. As a working mom with a newborn, this is a relief to me and one less thing to worry about. More

Professional, Courteous Service! We had our Honda Ridgeline in for a routine service. Not only are the service reps professional and courteous, they dropped us off and picked us up in We had our Honda Ridgeline in for a routine service. Not only are the service reps professional and courteous, they dropped us off and picked us up in downtown Hilo, so that we could do some shopping rather than wait at the dealership. Super friendly folks! More

Thumbs up. Clint was excellent and prepared me for the worst case scenario. He planned ahead - getting a loaner ready, just in case. It turned out I just needed Clint was excellent and prepared me for the worst case scenario. He planned ahead - getting a loaner ready, just in case. It turned out I just needed a battery replaced and was able to get my car back the same day. More

Aloha spirit Great service Always prompt and making everything comfortable and easy. Waiting are is clean ,roomy, comfortable. Everyone I run into is always asking Great service Always prompt and making everything comfortable and easy. Waiting are is clean ,roomy, comfortable. Everyone I run into is always asking if I was ok or needed help. Great staff More

Excellent service! Clint Desilva at Big Island Honda in Hilo is so professional and patient. He always make sure everything is up to standard and asks if there is ever a Clint Desilva at Big Island Honda in Hilo is so professional and patient. He always make sure everything is up to standard and asks if there is ever anything else that needs to be checkes out or any questions. Excellent service! More

Outstanding Service Glenn provided outstanding service. Not only professional, but he also goes above and beyond to provide service that conveys caring for the concerns Glenn provided outstanding service. Not only professional, but he also goes above and beyond to provide service that conveys caring for the concerns of the customer by actually listening. Also used shuttle service. Both drivers were friendly and efficient. More

Always a good experience! Big Island Honda has an amazing service staff! From the time you arrive and are greeted, to your service agent, to your service completed it is fast, Big Island Honda has an amazing service staff! From the time you arrive and are greeted, to your service agent, to your service completed it is fast, efficient, and friendly. I wouldn't go anywhere else! More

Excellent customer service All staff from Lisa Taylor to shuttle driver Mahea , makes my service experience effortless. Everyone is extremely professional, friendly and efficien All staff from Lisa Taylor to shuttle driver Mahea , makes my service experience effortless. Everyone is extremely professional, friendly and efficient. They exude the aloha spirit . The service tech did a great job and thecar wash is always a nice touch and greatly appreciated.. keep up the good work. Your staff should be applauded for their commitment to excellence. More

Always Amazing! The team at Big island Honda has always taken good care of our family. They have provided us with exceptional service over the years. We are so gla The team at Big island Honda has always taken good care of our family. They have provided us with exceptional service over the years. We are so glad we chose Big Island Honda for our vehicle needs. More

Awesome staff Special thanks to Keoni and Cameron. Kenoi went above and beyond. He is top notch. Thanks for your genuine approach. The best customer service i came Special thanks to Keoni and Cameron. Kenoi went above and beyond. He is top notch. Thanks for your genuine approach. The best customer service i came across on island so far. More