Tony Honda Hilo

VIP service Workers are attentive...I was greeted as soon as I parked and the my situation was handled immediately. Minimal wait time if at all. Friendly and th Workers are attentive...I was greeted as soon as I parked and the my situation was handled immediately. Minimal wait time if at all. Friendly and thorough. More

Professional, Thoughtful Staff The staff was professional, greeted me and even washed my vehicle. I have purchased a car from Big Island Honda and will continue to do business with The staff was professional, greeted me and even washed my vehicle. I have purchased a car from Big Island Honda and will continue to do business with this dealership, they are all about the consumer's needs rather then pushing for a sale, I was very impressed. Mahalo More

Amazing Experience My agent was amazing. He went above and beyond in assisting me. He was very friendly and made sure the process was easy to understand My agent was amazing. He went above and beyond in assisting me. He was very friendly and made sure the process was easy to understand More

Great experience. Very friendly and took time to make sure I was getting what I wanted. Follow up was incredible as well. Definitely would recommend to friends. Very friendly and took time to make sure I was getting what I wanted. Follow up was incredible as well. Definitely would recommend to friends. More

Outstanding service Just recently had the headlamp replaced. No problems. Work was completed in about an hour. My comments are more about the excellent service receive Just recently had the headlamp replaced. No problems. Work was completed in about an hour. My comments are more about the excellent service received at my prior appointment. Upon acceleration, there was vibration and "shimmying." Problem was identified and the car is driving like new again. Everyone there is dependable, friendly, and helpful from the drop off to the drive off. Thank you! More

great experience I used to dread making a car appointment for maintenance but with Honda they make everything so easy and convenient... from picking up and dropping ge I used to dread making a car appointment for maintenance but with Honda they make everything so easy and convenient... from picking up and dropping get off my car and keeping me posted on what's going on thru out the inspection/fixing... I love having great car service that I can trust and depend on... More

Great customer service Had a great experience here when purchasing my Honda, and coming in for a service. Customer service was amazing, everyone from the sales consultant to Had a great experience here when purchasing my Honda, and coming in for a service. Customer service was amazing, everyone from the sales consultant to the greeter, and even the shuttle driver was so friendly and welcoming. For myself, the experience was great because they were so straight forward with us and answered allllll of our questions till we were satisfied. I left feeling confident with my purchase, and love my Honda. More

Customer service Always awesome service when I go there. Lori always provides top notch service and explains everthing . Clint , Sean and da parts dept always friendl Always awesome service when I go there. Lori always provides top notch service and explains everthing . Clint , Sean and da parts dept always friendly and always helpful. Good crew there!! Everyone who works there gets along with everyone - warm feeling not like some other businesss. More

New Honda CR-V I had a great experience and ended up leaving with a brand new CR-V. Dean and Tyrone are excellent to deal with and truly was helping me with what I w I had a great experience and ended up leaving with a brand new CR-V. Dean and Tyrone are excellent to deal with and truly was helping me with what I wanted and needed for my growing family. More

Any way to know about updates so I know appt will be longer Happy with the people...not happy that I had to wait longer than I was told because of an update that needed to be done. My oil change that I went in Happy with the people...not happy that I had to wait longer than I was told because of an update that needed to be done. My oil change that I went in for ended up being a 3 hour ordeal. More