Tony Honda Kona
Kailua Kona, HI
By Type
422 Reviews of Tony Honda Kona
As always, the place was clean, clean, clean, and I felt safe even in this pandemic season. Kaimana was wonderful teaching me about my car and how to use the technology. I was greeted and engaged by other safe even in this pandemic season. Kaimana was wonderful teaching me about my car and how to use the technology. I was greeted and engaged by other employees as well and had a safe, quiet place to do paperwork while the care was being serviced. More
Kaimana was awesome. Professional, courteous, very informative and helpful, and to top it all off, a very cheerful personality! Customer service in all industries could take a lesson from her! informative and helpful, and to top it all off, a very cheerful personality! Customer service in all industries could take a lesson from her! More
Kaimana was helpful with my servicing of my Fit. She reviewed my need for the front brakes and explained the safety factor. what else can I say......... reviewed my need for the front brakes and explained the safety factor. what else can I say......... More
Brittany has amazing service. She is such a people person and has good energy! I’m so grateful for that one day she came into my store and introduced herself! and has good energy! I’m so grateful for that one day she came into my store and introduced herself! More
I was told when would be the best time to come in for a safety inspection. I came without an appointment, and was checked in promptly by a service agent. While I was signing the service authorization they safety inspection. I came without an appointment, and was checked in promptly by a service agent. While I was signing the service authorization they were already checking lights on my car. The whole process took less than half an hour. Fast, efficient service! More
Jonathan was most helpful, and I feel he went the extra mile to ensure my satisfaction with the work completed. Because of him, I will be back for any other service concerns. mile to ensure my satisfaction with the work completed. Because of him, I will be back for any other service concerns. More
Every time I bring my car in for service I am treated in a very courteous manner and everyone is very nice. The car is finished in a timely manner and I really appreciate that the car is washed when they ar a very courteous manner and everyone is very nice. The car is finished in a timely manner and I really appreciate that the car is washed when they are done! More
Excellent service!!! Came and picked up the Ridgeline, started it, took it in for servicing and returned all within 3 hours of my call. Perfect experience. Thank you. started it, took it in for servicing and returned all within 3 hours of my call. Perfect experience. Thank you. More
Employees were very friendly. I just bought my car and there is a factory flaw on the dash. Tony said he had tried to fix it but that he wasn’t happy with the result. He decided to replace it entirely. Wh there is a factory flaw on the dash. Tony said he had tried to fix it but that he wasn’t happy with the result. He decided to replace it entirely. Which I am very happy about. Thank you for the integrity of your business. More
Service writer did a good job. While service was being performed, I walked around the sales floor, met a salesman who said he was on a break from a sales meeting, so I gave him my phone number. I never re performed, I walked around the sales floor, met a salesman who said he was on a break from a sales meeting, so I gave him my phone number. I never received a call, so I ended up buying a car from someone else. More

