Tony Honda Kona

I would like to thank Stan and Johnathan for their continued loyality. My car had developed a leak inside the car dripping onto my carper - it had been to Tony Honda of Kona (THOK) numeriois times to continued loyality. My car had developed a leak inside the car dripping onto my carper - it had been to Tony Honda of Kona (THOK) numeriois times to troubleshoot this problem and each time the leak continued. My windshield was even replace by Safe Lite of Hilo thinking that was the problem. In the end Safe Lite of Hilo colaberated with the THOK service tech Johnathan and troubleshooted the problem together determining it was a seam se[eration in the roof, which had been previously seal by another THOK service tech with thee wrong type of glue. This time the correct glue compound was purchased locally and applied, no more water leaks! Good thing because it's the rainy season here in Hilo where I currently live. Yes I drive across island, 1 hour and 45 minute, to THOK becasue I prefer their services better then Tony Honda of Hilo. More

I was very happy from the start of making my appt. to the end of my appt. All went smoothly and the staff at Tony Honda were very professional. end of my appt. All went smoothly and the staff at Tony Honda were very professional. More

Simply the best!! Very happy with how easy it was to schedule an appointment, the work that was performed and the excellent customer service. Thank you so much!!! schedule an appointment, the work that was performed and the excellent customer service. Thank you so much!!! More

I arrived 5 minutes early for my scheduled appointment and was immediately greeted, and "processed" It was regular oil change & associated inspections/fluid replacement. Everything was very timely, and S and was immediately greeted, and "processed" It was regular oil change & associated inspections/fluid replacement. Everything was very timely, and Stan's report on recommended services for my next visit was very clear and appreciated. All my questions were answered, especially with respect to immediate necessity vs anticipated driving (not much). My car & the checkout process was completed within 1-1/2 hours - incredibly efficient, thank you! More

Outstanding service, would recommend to others needing service. I was able to get my car in as soon as I arrived, and the service was extremely quick. service. I was able to get my car in as soon as I arrived, and the service was extremely quick. More

We came in to have a recall item fixed. We left with recommendations for our 1999 Honda CR-V to keep running in good shape. No pressure. Felt good after we left. recommendations for our 1999 Honda CR-V to keep running in good shape. No pressure. Felt good after we left. More

Richard Soriano so helpful. He and Nelson (finance) were very professional and polite. Richard worked with my son to make sure I got the perfect car for me very professional and polite. Richard worked with my son to make sure I got the perfect car for me More

Staff is friendly, courtesy, professional and FAIR.Both Staff is friendly, courtesy, professional and FAIR. Both Salesman and Sales Manager were knowledgeable and prepared to offer a fair deal. Service De Staff is friendly, courtesy, professional and FAIR. Both Salesman and Sales Manager were knowledgeable and prepared to offer a fair deal. Service Department staff was friendly and professional also and adds to the reputation of this dealership. More

The team was so helpful and so kind! They explained everything so I understood what was going on with my car. I’m impressed by the professionalism and customer service. everything so I understood what was going on with my car. I’m impressed by the professionalism and customer service. More