Tony Honda Kona

It was great The service was courteous and I was given a loaner car so that I could run errands while in town rather than having to wait in the customer lounge. The service was courteous and I was given a loaner car so that I could run errands while in town rather than having to wait in the customer lounge. More

Outstanding! Great team of knowledgable and caring individuals at Kona Honda! I always take my cars there for service and I just bought my fourth Honda! Great team of knowledgable and caring individuals at Kona Honda! I always take my cars there for service and I just bought my fourth Honda! More

Service with a Smile I needed an annual safety inspection and service. Stan checked the database to determine which annual service was needed, and we learned I should cha I needed an annual safety inspection and service. Stan checked the database to determine which annual service was needed, and we learned I should change the spark plugs and add brake fluid. All work was completed same day with a complimentary car wash. More

Had a problem with an emission control indicator light I drove immediately to the dealership and they handled the problem overnight with a valve replacement. It was very helpful to have the problem diagnos I drove immediately to the dealership and they handled the problem overnight with a valve replacement. It was very helpful to have the problem diagnosed and dealt with so quickly. More

check up on my Civic - tire rotation and oil change. Kayla did a very efficient job of helping me. The appointment was on time and the shuttle service was orked well. Thank You. Nancy Hitzemann Kayla did a very efficient job of helping me. The appointment was on time and the shuttle service was orked well. Thank You. Nancy Hitzemann More

Best customer service in town! Not only is everyone here very pleasant, they are all very attentive to your comfort and needs. Also very helpful and overwhelmingly courteous! My fav Not only is everyone here very pleasant, they are all very attentive to your comfort and needs. Also very helpful and overwhelmingly courteous! My favorite place for all my service needs! More

Made the best out of a difficult situation We recently bought a new HRV. The dealership did not have it in stock so we had to wait more than a month for it to arrive on island. While this was v We recently bought a new HRV. The dealership did not have it in stock so we had to wait more than a month for it to arrive on island. While this was very frustrating, our salesman did an excellent job of communicating with us along the way and helped all he could through the process. The staff is professional and courteous. More

Fast and Friendly Service This is my second visit at Big Island Honda to service my car. Karly and the rest of the staff have been great and my service was quick, just the way This is my second visit at Big Island Honda to service my car. Karly and the rest of the staff have been great and my service was quick, just the way I like it! More

Customer Service Excellent customer service in the Service Department. Very professional. I have been coming here for service for over 20 years and the level of servic Excellent customer service in the Service Department. Very professional. I have been coming here for service for over 20 years and the level of service excellence is getting better. Shout out to you guys! More

Service for my Honda Steve was VERY helpful and patient with me. He explained everything that was going to be done and the estimated cost. Mark was a very cordial shuttle Steve was VERY helpful and patient with me. He explained everything that was going to be done and the estimated cost. Mark was a very cordial shuttle driver. More