Tony Honda Kona

Honda Kona is awesome Super stoked with the quality and attention to detail. I brought my car in for a service and detail. I was super impressed. My 2 year old car drive Super stoked with the quality and attention to detail. I brought my car in for a service and detail. I was super impressed. My 2 year old car drives and looks brand new. They even replaced my battery as it was under warranty. I wish there were more stars. More

Always helpful Everyone is friendly and ready to help. They are also knowledgeable about the service they are providing. I appreciate their time and patience, even c Everyone is friendly and ready to help. They are also knowledgeable about the service they are providing. I appreciate their time and patience, even checking me out after 5pm. More

Great service I was given an appointment the same day I called in, Stan was very courteous and everything was explained on what was done to my car. Thank you! I was given an appointment the same day I called in, Stan was very courteous and everything was explained on what was done to my car. Thank you! More

Always Great Service! I just love my Honda?s and Kona Honda Service Department does an awesome job every time I take my vehicles in for service. I highly recommend! Great c I just love my Honda?s and Kona Honda Service Department does an awesome job every time I take my vehicles in for service. I highly recommend! Great cars, great service, great people...Big Island Honda! More

Service Your guys there are awesome and I appreciate their hard work. I think sometimes people (customers) may be rude themselves but not realizing the typ Your guys there are awesome and I appreciate their hard work. I think sometimes people (customers) may be rude themselves but not realizing the type of work your people do they are not appreciated. I look at everyone as people with dignity and respect. I think sometimes business can also be hard on them as well. Honda should really appreciate everyone that works for them simply by letting them know (face to face) and thank them daily so they feel GOOD about themselves so they do more. I also think that customers are not ALWAYS right. every situation is different therefore as leaders they should listen to both customers and employees. (there is always two sides of a story. More

Car Service I made my appointment online and got the time I wanted... Staff is always helpful...Steve has always been honest with me and the service required at t I made my appointment online and got the time I wanted... Staff is always helpful...Steve has always been honest with me and the service required at the time or in the future. More

Recall Service Stan was great. He explained what was going to happen, and what charges I would be responsible for. In the end I didn't have to pay for anything. A Stan was great. He explained what was going to happen, and what charges I would be responsible for. In the end I didn't have to pay for anything. Also he made it easy for me to pick up my car after service dept hours. The only reason I gave it only 4 stars is because I didn't get my normal car wash More

Honda recall services I really liked the fact that my servicing was assigned to an advisor.. My advisor was Karly; not only very efficient but she provides a passion for th I really liked the fact that my servicing was assigned to an advisor.. My advisor was Karly; not only very efficient but she provides a passion for the job. All the service agents including Virnie and Stephen were professional, very accommodating and added a sense of goodness and happiness to the whole experience. I will definitely continue my Honda servicing in Kona! More

Exceptional service at your Service Department We had 2 Honda Odyssey mini-vans services today by Karly Grimes. She was very pleasant, professional and detailed. She took the time to review our pre We had 2 Honda Odyssey mini-vans services today by Karly Grimes. She was very pleasant, professional and detailed. She took the time to review our previous service history and made recommendations on what services we should have done. She provided estimates for the service and communicated with us upon finding something unexpected along with estimates. We are extremely happy with her level of detail and service and hope you do everything you can to keep her. She's a keeper! We'll be back. More

Pleasant experience. I came into your dealership to get the oil changed on my 2013 accord. Stan, your customer service representative, noticed that the car needed a 25000 I came into your dealership to get the oil changed on my 2013 accord. Stan, your customer service representative, noticed that the car needed a 25000 mile service check. He explained exactly what would be checked and what services would be done such as an oil change and tire rotation and the benifits of having the service check done. He then asked me if I would like to have my car serviced and I said yes. I was glad he brought it up because I like to take good care of my cars and trucks. He also showed me how to reset the tire air pressure light. I was pleased with the whole experience. More