Tony Honda Kona

Exceptional service at your Service Department We had 2 Honda Odyssey mini-vans services today by Karly Grimes. She was very pleasant, professional and detailed. She took the time to review our pre We had 2 Honda Odyssey mini-vans services today by Karly Grimes. She was very pleasant, professional and detailed. She took the time to review our previous service history and made recommendations on what services we should have done. She provided estimates for the service and communicated with us upon finding something unexpected along with estimates. We are extremely happy with her level of detail and service and hope you do everything you can to keep her. She's a keeper! We'll be back. More

Pleasant experience. I came into your dealership to get the oil changed on my 2013 accord. Stan, your customer service representative, noticed that the car needed a 25000 I came into your dealership to get the oil changed on my 2013 accord. Stan, your customer service representative, noticed that the car needed a 25000 mile service check. He explained exactly what would be checked and what services would be done such as an oil change and tire rotation and the benifits of having the service check done. He then asked me if I would like to have my car serviced and I said yes. I was glad he brought it up because I like to take good care of my cars and trucks. He also showed me how to reset the tire air pressure light. I was pleased with the whole experience. More

Superior Service Every Time! We have lived on the Big Island for 10 years and purchased 3 new cars from Big Island Honda in Kona. We wouldn't go anywhere else for our cars! We c We have lived on the Big Island for 10 years and purchased 3 new cars from Big Island Honda in Kona. We wouldn't go anywhere else for our cars! We can't praise this dealership enough, and Steve in particular, for the excellent business they operate. They wow us each time and ALWAYS go above and beyond expectation! Steve exudes the aloha spirit and is exceptionally savvy about our cars. He teaches us new things about them each time I bring a car in for routine maintenance. He also coordinates the servicing, knows exactly what the car needs, and always hustles to make my wait as short as possible. I have never had a problem with any of our cars after I've gotten them back! It's obvious the service department is committed to doing quality work, including sending you home with a sparkling car! Mahalo to all, including Mark, who so graciously shuttles me around town during my wait, and the wonderful service technicians who keep our cars running so well! More

My Review My service experience was just great, as it has been for the last ten years. I will continue to use Big Island Honda for all of my vehicle's service My service experience was just great, as it has been for the last ten years. I will continue to use Big Island Honda for all of my vehicle's service needs. More

SUPER STEVE I have a fleet of vehicles that I bring into Honda (KONA), Steve is always smiling has an outstanding attitude, I wish he was my employee! As is said I have a fleet of vehicles that I bring into Honda (KONA), Steve is always smiling has an outstanding attitude, I wish he was my employee! As is said I have eight vans that I bring to Honda and Steve knows whats going on with all my vans. Service is simply outstanding! James Couture Island Wide Solar More

Amazing. Arrived and my car was immediately taken to be serviced, no waiting. The possible three hour wait ended up being an hour and 1/2. Arrived and my car was immediately taken to be serviced, no waiting. The possible three hour wait ended up being an hour and 1/2. More

Honda Service I have recommended this dealership because of the importance they place on customer service. When I purchased my car and each subsequent service visit I have recommended this dealership because of the importance they place on customer service. When I purchased my car and each subsequent service visit I have felt like my patronage was highly valued. I must say that the service representative that helped me today, Steve, was the best of the three that have helped me since I had my car. More

Above and beyond Not only was the service performes as asked, but when I didn't get off till 5:30, Honda service brought my car to me! Amazing. Saved the day. Mahalo p Not only was the service performes as asked, but when I didn't get off till 5:30, Honda service brought my car to me! Amazing. Saved the day. Mahalo plenty. Karen More

Great job Handled recalls very well and took care of an earlier concern in a very professional manner. Thank you for stepping up and for the great help. Handled recalls very well and took care of an earlier concern in a very professional manner. Thank you for stepping up and for the great help. More

always friendly service representatives I purchased my Ridgeline new from you in 2009 and have always had it serviced at Big Island Honda. Steve and Stan are always very upbeat and positive, I purchased my Ridgeline new from you in 2009 and have always had it serviced at Big Island Honda. Steve and Stan are always very upbeat and positive, and I know from being in sales most of my life that can be a challenge. More