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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,283 Reviews

1,283 Reviews of Tony Serra Nissan - Service Center

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June 03, 2021

Very nice and very respectful. Good quality and fair work. No long wait times and work is done effectively and efficiently. Very satisfied with all aspects. More

by lp96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
June 01, 2021

Very friendlyVery clean1st trip my problem did not get Very friendly Very clean 1st trip my problem did not get corrected It was corrected the second trip I Made to the dealership Happy now More

by dmsleo@juno.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Fred Crutcher, Shannon Parker, Michael Al-Dijaili, Dylan Bullard, Chloe Holmes
May 25, 2021

Great folks and great service! Just wish they'd still pick up my car for service. Makes things really difficult on getting a service. Especially when I'm at work during service hours! More

by slroberson75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Fred Crutcher, Chloe Holmes
May 25, 2021

I wish they would’ve told me 2 oil changes ago that my fluids needed to be flushed instead of piling it all on one. More

by ksdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Wesley Roenicke
May 19, 2021

Folks treat you well. Always pleasant. Staff treat you respect. I go to Cullman from Hartselle instead of Decatur. I didn’t like the way Decatur dealership treated me once More

by lucyvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
May 16, 2021

We had another outstanding experience at Tony Serra Nissan. Chloe and Chuck serviced the vehicle promptly and professionally. They have our highest recommendation for sales and service. More

by lbean3870
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Chloe Holmes
May 14, 2021

Chloe was an excellent service coordinator, the repair was done in a timely manner. They even did the recalls under warranty. I can’t say enough about this dealers service. More

by Alex@beaube.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Holmes
May 14, 2021

They had my vehicle repaired and ready for pickup 2 days earlier than promised! I will be bringing my vehicle back for any necessary repairs and upkeep. More

by BBEVINGTON303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
May 12, 2021

On this visit it eas for my Rogue oil change. Service was done in a short time and all ok. Service woman an drive thru very polite. Was nice to have customer service In the oast as been lacking. Appreciate More

by alanandbetteyhowe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
May 06, 2021

The service personnel where very friendly and they kept me informed of the progress of my repairs. I stopped by without an appointment and they completed the repairs in a short time. More

by mwpartain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Holmes
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