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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,335 Reviews

1,335 Reviews of Tony Serra Nissan - Service Center

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September 17, 2021

What a delightful service department! Completed quickly, showed me shortcut to get sign off! Hopefully won’t see you til time for next visit. More

by mrgcmp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t know his name. Cute young man, black hair w/cute top knot.
September 14, 2021

The Service Department Manager is a rude and arrogant xxx. We ended up taking our vehicle to Lynn Layton to get it fixed. I’ll drive 30 minutes before I ever step foot back in Tony Serra again. More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Kennedy
September 13, 2021

Very nice place to visit for all my vehicle needs. Very friendly staff & clean waiting room. All the people was vey knowledgeable and answered all questions. More

by Fester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
September 10, 2021

Quick service and took care of problem quickly, friendly and answered questions Very satisfied with each visit for service. No waiting, took vehicle into service immediately More

by sarahfosterlinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man
September 07, 2021

Exceptional service, friendly and very knowledgeable! Love working with Tony Serra! Sales, service and finance departments are top knotch! We are extremely happy customers!! Thank you! More

by k_tersigni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Fred Crutcher, KC Steele
September 06, 2021

They have been so nice they fixed all of my recalls within a good timing and made sure everything was up to code oil change tire rotation More

by tammyquinn27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole , Michael Al-Dijaili, Donald Goodwin
September 01, 2021

Great place to get service. They got my daughters tire replaced in great time so she could be at work on time. So I recommend this dealership. More

by #1diddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
September 01, 2021

I always use this dealership whenever I need any type of service work done. Staff is always very accommodating and one can tell they enjoy what they do More

by Charlesj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
August 31, 2021

It's a great dealership. Took care of all my needs and worries. I will definitely use them again for any problems or service needs. More

by willg3334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Chuck Kennedy, Cindi Burns, Fred Crutcher, Shannon Parker, Dylan Bullard, Wesley Roenicke, Chloe Holmes
August 27, 2021

My sales rep Austin DG and Donald were absolutely amazing. They did everything they could to help me and I love my new car. Would definitely recommend them. More

by Mfarr0510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin (DG), Donald Goodwin
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