Tony Serra Nissan - Service Center

Chloe was an excellent service coordinator, the repair was done in a timely manner. They even did the recalls under warranty. I can’t say enough about this dealers service. was done in a timely manner. They even did the recalls under warranty. I can’t say enough about this dealers service. More

They had my vehicle repaired and ready for pickup 2 days earlier than promised! I will be bringing my vehicle back for any necessary repairs and upkeep. earlier than promised! I will be bringing my vehicle back for any necessary repairs and upkeep. More

On this visit it eas for my Rogue oil change. Service was done in a short time and all ok. Service woman an drive thru very polite. Was nice to have customer service In the oast as been lacking. Appreciate done in a short time and all ok. Service woman an drive thru very polite. Was nice to have customer service In the oast as been lacking. Appreciate the improvements More

The service personnel where very friendly and they kept me informed of the progress of my repairs. I stopped by without an appointment and they completed the repairs in a short time. me informed of the progress of my repairs. I stopped by without an appointment and they completed the repairs in a short time. More

It is great they got me out quick and efficiently. They handled exactly what i asked for and kept me informed on questions i asked. handled exactly what i asked for and kept me informed on questions i asked. More

Tony Serra Nissan in Cullman alway exceeds my expectations. Extremely friendly and knowledgeable staff that are always eager to help in any way they can! expectations. Extremely friendly and knowledgeable staff that are always eager to help in any way they can! More

We had a lot of issues with scheduling. Took more than a month to get a window replaced that the dealership broke in transport. Told we were waiting on a window to arrive then to drop the car off and will b month to get a window replaced that the dealership broke in transport. Told we were waiting on a window to arrive then to drop the car off and will be able to pick up a few hours later. Got told that they were in possession of the window.dropped the car off then got told that the window had never actually been ordered and we had to wait for it to show up. Car was gone for 3 days when we only planned on one. Took a simple job and made it a massive headache because of poor communication. Very displeased. Likely won't be a return customer More

Originally displeased but got a call from our salesman and the dealership made it right. Great service and highly recommend the service department for whatever you may need. and the dealership made it right. Great service and highly recommend the service department for whatever you may need. More

Changed batteries on 2016 Titan XD Cummins. Did not receive copy of 27 point inspection …. Unknown what was inspected…. So unable to review results of inspection receive copy of 27 point inspection …. Unknown what was inspected…. So unable to review results of inspection More

I can always rely on very courteous and friendly service. An expedient process can be expected as well. The waiting area is very comfortable and amenable. service. An expedient process can be expected as well. The waiting area is very comfortable and amenable. More