Back

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,307 Reviews

1,307 Reviews of Tony Serra Nissan - Service Center

Sort by
April 27, 2021

Best dealership to service my vehicle ever!! the service dept is is fantastic. Chloe and Chuck are the best everyone is so friendly. Service is normally pretty quick! More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
April 23, 2021

My car went in for transmission and they fixed it fine. But my speakers came back busted even though they were fine before I sent it in. More

by dslanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wesley Roenicke
April 22, 2021

First all they were quick with my service and kept me informed on what was going on with my vehicle. He was polite and easy to talk to. More

by Srroeni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Roenicke
April 20, 2021

Overall the service department was friendly and informative. The Service Manager said he requested for my car's transmission to be covered under "Good Will" since the warranty had expired by 2000 m More

by curt.young
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Chloe Holmes
March 15, 2021

I love these people! They are like family! They take awesome care of you and I know they truly care about me. While I was waiting the general manager ask me how I was, the service guy found coupons to l More

by douglassdiane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan , Jonathan White, Fred Crutcher, Dylan Bullard, Wesley Roenicke
March 11, 2021

The service was great ! I got an oil change and tire rotation and I had few questions about my tire pressures and the man who helped explained everything to me well ! More

by TALIYAH614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Roenicke
March 10, 2021

great customer service. Very friendly staff. Had a recall and they fixed it very quick. The waiting room as extremely comfortable and very clean too. More

by Mrswilliams5617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Roenicke
March 09, 2021

Great experience fast clean and extremely pleasant experience I was in and out so very fast. Will definitely have my business again and again thank you More

by sudrin_work
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Chloe Holmes
March 09, 2021

I had to return a second time as ny concern was not repaired completely on the first visit. I got to talk with the technician the second time and so far do good no charge for return visit! More

by tay225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cindi Burns
March 09, 2021

They took good care of me and my car very good people the work they done was clean and fast very satisfied and i will come again More

by bigbamabylawsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
...
105
...