Back

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,307 Reviews

1,307 Reviews of Tony Serra Nissan - Service Center

Sort by
March 07, 2021

My vehicle was not repaired the day after paying $550.00 the check engine light came back on with the same dtc that I brought it in for Very poor diagnosis skills used to repair and now I have a heat shiel More

by tay225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wesley Roenicke
February 25, 2021

Exceptional service department at Tony Serra Nissan. The staff is knowledgeable, and helpful. I never feel pressured to have additional service done at the appointment. The service department is a big par More

by melbawiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
February 19, 2021

Great service every time! The staff are friendly, knowledgeable, and helpful. I have been treated with courtesy at every visit. Service on my car has been excellent and completed timely. More

by mlowrey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
February 13, 2021

Great people. Great dealership. Overall good experience. First time ever with Nissan. Overall good people people need to visit this place more often have a good dsy More

by doncollum09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
February 09, 2021

I had to go back a couple of times related to financing issues. They never got tired of me or treated me poorly. I had an excellent experience at this dealership and will buy from them again in the future. More

by kttidwell16
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
February 02, 2021

They always address my needs and come and talk with me about what they have done and what needs to be done. Awesome group of people More

by buck58
Recommend Dealer
Yes
Employees Worked With
Chloe Holmes
January 28, 2021

great service! Needed a new transmission that was supposed to take 1 week to replace and they had it done in 2 days. Everyone was very nice! More

by Samanthafialko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Holmes
January 13, 2021

Great service. Completely satisfied customer.I arrived Great service. Completely satisfied customer. I arrived close to their closing time with others ahead of me with no appointment but my service was w More

by Cullman Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
January 12, 2021

I was told nothing was wrong with vehicle but I get out there and its doing the same thing after waiting an hour. I pulled back to the service area and was told it would be another hour because they would More

by amberspradlin23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chloe Holmes
January 12, 2021

I brought in my car to have the tires (that Tony Serra Nissan had put on my car) rotated and balanced and to have the tire sensors corrected that they had switched when putting on the tires. They wanted More

by gr8gal1950
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Cindi Burns
...
106
...