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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,307 Reviews

1,307 Reviews of Tony Serra Nissan - Service Center

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September 17, 2020

Wouldn't replace a battery I bought from them that was bad and less than 2 months old! I would not recommend to anyone having service done here. More

by Cyndi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
General Manager, Montanna Newton
September 16, 2020

Always the best experience. They always are easy to understand and work in a timely manor. Waiting is comfortable and they are all so nice. More

by SMITHSJ2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
September 14, 2020

Maybe the work was okay. But been unable to gets answers about the results afterwards. My wife had questions about the work done during the servicing, that I have been unable to get from them. I had left my More

by rudae.strickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Montanna Newton
September 14, 2020

I would not. I feel the price is too high. There are several other places to have oil changed and tires rotated much cheaper. Thank you More

by Rhondamarty6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Montanna Newton
September 11, 2020

Same great service every time the prices are always reasonable as for the employees they are second to none in service and in the sales dept. More

by shannon.parker1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns, Fred Crutcher, Shannon Parker
September 09, 2020

I love the people at Nissan in Cullman, Al. They are friendly, fast and efficient! I would recommend them to everyone! They take good care of you. More

by douglassdiane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montanna Newton
September 03, 2020

The young lady that was at service desk was an absolute life saver on sept 1 she went above and beyond to gets back on the road we told us the part would be overnight we got a local motel but the part was More

by ROY.BAKER41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
August 31, 2020

Very please with my getting my oil changed. The service department was very helpful with my vehicle. They made me aware of my dirty air filter More

by tmartin9901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Sasnette, Katie Wigginton, Chuck Kennedy, Montanna Newton, Cindi Burns, Shannon Parker
August 29, 2020

Very courteous and seem to go out of their way to make service as easy as possible. Very clean and hospitable. I was very pleased. More

by ssmithbama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
August 26, 2020

Had a recall on my car I came in, they did what they needed to be done and I went on my way and its all good More

by A_jay91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
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