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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,293 Reviews

1,293 Reviews of Tony Serra Nissan - Service Center

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October 04, 2019

Service Everything was great. Every one we spoke to was very nice & helpful. It was a great place to get a quick service of oil change & tire rotation. More

by mistyblakely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Oct 04, 2019 -

Tony Serra Nissan responded

Misty, Thank you for taking your time to leave us a review. We are always happy to know that our service department is doing a good job and I will let Mikey and his team know about your kind words. Please let us know if there is anything we can do for you in the future. We look forward to seeing you on your next service visit. Team Tony Serra Nissan Cullman

October 03, 2019

Routine Service The service department personnel is always helpful and prompt. I have used this service for many years and have never felt pressured to add unnecessa More

by melbawiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names, but the guy at check in was awesome.
Oct 03, 2019 -

Tony Serra Nissan responded

Melba, Thank you for taking your time to leave us a 5 star rating and such kind words. We strive to treat our customers like family and make your experience here as enjoyable as it can be. I will let Mikey and his team know about your review. If there is ever anything we can do for you please let us know. We look forward to seeing you on your next service visit with your Rogue. Team Tony Serra Nissan Cullman

October 03, 2019

Warranty part Every one was very helpful and kind. The service department was very quick in getting my MAFS replaced. Top notch service. I will always bring my Ni More

by smotes78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 04, 2019 -

Tony Serra Nissan responded

Thank you very much for taking your time to leave us a review. We know your time is valuable and we do our best to get you in and out in as quick and efficient a time as possible. I will let Mikey and the service department know about your kinds words. If there is ever anything we can do for you please do not hesitate to let us know! Happy Driving! Team Tony Serra Nissan Cullman

October 01, 2019

I am super pleased with the treatment and the service I always receive from all your employees that work in your service department!!! Thank you so very much!!! More

by Abundantly Blessed
Recommend Dealer
Yes
Employees Worked With
Hope, and the young man at the first check in point.
Oct 02, 2019 -

Tony Serra Nissan responded

Thank you very much for the five star rating and such wonderful words. We try to treat all of our customers like family and make your experience here as enjoyable as possible! Miss Hope creates a joyful atmosphere for all of us here at the dealership. If there is ever anything we can do for you please do not hesitate to let us know. We look forward to your next visit with us!! Team Tony Serra Nissan Cullman

September 18, 2019

Oil change tire rotation I did not have an appointment, but was still able to get my car serviced quickly and efficiently. The price was very reasonable. I will definitely us More

by kthomas2414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Sep 19, 2019 -

Tony Serra Nissan responded

Thank you very much for taking your time to leave us a 5 star rating and for the kind review. We know that our customer's time is valuable and so we do our best to get you in and out in an efficient and timely manner. If there is ever anything you need please do not hesitate to let us know. We look forward to seeing you on your next service visit! Happy Driving! Team Tony Serra Nissan Cullman

September 17, 2019

2019 Rogue Sport A/C blower Purchased a new 2019 Rogue Sport and in just over 3000 miles the A/C blower stopped working. This is the south and the temps have been near 100 degree More

by dchambless
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikey (on the phone), Shan Bell
September 16, 2019

Always friendly and efficient The dealership's service has been extraordinary ever since I have been a customer. I purchased my first Nissan in 2011 & even through some location c More

by edswife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey, Jud, Hope, Taylor, Fred, Joshua V., Will (& others I can't remember their names)
Sep 17, 2019 -

Tony Serra Nissan responded

Thank you very much for the 5 star rating and such kind words. We always strive to treat all of our customers like family and are happy to see that we have achieved that. Through ups and downs we always put our customer's needs first and would like to thank you for sticking with us. We look forward to seeing you at your next visit with us. If there is ever anything that we can do for you please do not hesitate to let us know. Happy Driving! Team Tony Serra Nissan Cullman

September 15, 2019

Oil change My oil change was completed in a timely manner. They informed me of any problems that was found. I wasn’t notified that it was finished and I had drop More

by famil33t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Bell
September 13, 2019

Awesome I gave a five star rating because of the friendly staff and service, not to forget the great snacks that are offered at time of service. Mikey Leipert More

by wardcasandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert
Sep 13, 2019 -

Tony Serra Nissan responded

Casandra, Thank you for the five star rating and wonderful review. We like to hear that our service department has exceeded our customer's expectations and I will let Mikey and the service department know about your kind words. We try to make your waiting time as enjoyable as possible and that is why we try to keep the best snacks stocked up for you to enjoy! If you should ever need anything please do not hesitate to let us know. We look forward to seeing you on your next service visit. Team Tony Serra Nissan Cullman

September 12, 2019

Great service, and technicians Complete check up, oil change, fluids checked,tire rotated, all filters inside & out & had all wiper blades changed front & rear. In & out in record t More

by misscarolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names.
Sep 12, 2019 -

Tony Serra Nissan responded

Thank you for the 5 stars and kind words. We are pleased to see that our service department has surpassed your expectations and I will let them know about your review. If there is ever anything we can do for you please let us know. We look forward to seeing you on your next service visit! Team Tony Serra Nissan Cullman

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