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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,281 Reviews

1,281 Reviews of Tony Serra Nissan - Service Center

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November 14, 2024

1 1 1 a a a a a a a a a a a a More

by desbuck300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Nov 14, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 13, 2024

They went out of their way to help me, very kind and professional staff!! Thanks More

by labreshj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Hipp. Exceptional!!
Nov 14, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 12, 2024

Great service and great people in service especially mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable More

by eddiem391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolyn Powell , Erin Kilgo, Chuck Kennedy, Brian Endi
Nov 14, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2024

Good service Service tech very informed Sales persons did not object to questions on new cars More

by cynthia06964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Nov 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

Staff wasn’t very friendly and didn’t seem to want to fix the problem I knew I had. More

by CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Nov 09, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

November 07, 2024

Time of service acceptable. Waiting area was comfortable. I was not happy with the charge until it was explained that next check up there would be no charge. More

by Bwarren6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellan Dunigan
Nov 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

Everyone that I spoke to was very helpful, kind, and knowledgeable throughout my experience at Tony Serra Nissan. More

by Jessica Lassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Nov 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 06, 2024

I went to Tony Serra Nissan for recall work. Mandolyn Powell was very helpful. She did a good job as service advisor. The dealership was very clean. The whole staff was very friendly. I wou More

by outtathebox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolyn Powell
Nov 08, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 06, 2024

I was really pleased with the staff at Tony Serra. I went in for what I knew was going to be a big service and they gave me a quote for it of 968.00 dollars. The bill turned out to be a 1050 dollars s More

by kevinatknk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Nov 08, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 06, 2024

I had to wait over two hours to get only an oil change. That is way too long. More

by cara.steele1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not get any names. Service dept
Nov 08, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

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