Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,283 Reviews
Call Service Center (256) 739-1771

1,283 Reviews of Tony Serra Nissan - Service Center

Sort by
April 18, 2024

Very displeased with this dealer ive always heard horror stories about Serra, but hoped it would not be true... Very poor leadership and communication and above all dishonest. would not recommend no one to More

by Steve Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Krise, Bill Gouge, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor, Daniel Coombs, Kellan Dunigan
Report | Print
Apr 23, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

April 15, 2024

The people are very friendly, polite and respectful. They are also very knowledgeable about the work being done on your vehicle and answer any questions you may have. More

by marthachesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Brian Endi
Report | Print
Apr 17, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 12, 2024

Great customer service! Professional young lady out front! Quick service! I will return to this dealership for service More

by rlb4241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolyn powell
Report | Print
Apr 16, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 12, 2024

Chris is a very good mechanic recommend him to anyone who has a issues with their nissan More

by bspeegle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Apr 16, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2024

On time, no issues- first 5000 mile check up and wasn’t expecting any problems! More

by lajanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson
Report | Print
Apr 12, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2024

Service is excellent, always get treated very well when there for service. They always go over everything with me after the service is complete More

by rnichols40
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Apr 10, 2024 -

rnichols40 responded

Great group of people to work with, so friendly and always eager to assist you. Brian is great with letting you know what you need on a level you can understand.

Apr 12, 2024 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 05, 2024

Have no problems with them nice grat people fast service easy to talk work with u More

by geralenetraywick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Salem
Report | Print
Apr 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2024

Pleasant. Understanding. Automotive did not check everything and did not update paperwork. Brian was wonderful and helped navigate the issue perfectly as well More

by katelyn.simmons11
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Apr 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2024

Everyone is always friendly and informative. I always leave satisfied with how they've taken care of me and my vehicle. More

by katelyn.simmons11
Recommend Dealer
Yes
Report | Print
Apr 09, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 04, 2024

Every time I come to this dealership everyone is so nice. I feel like family I know everyone by name. More

by pmartin1060
Recommend Dealer
Yes
Employees Worked With
Matt and Brian
Report | Print
Apr 05, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1
...
25
26
27
...
129