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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,283 Reviews
Call Service Center (256) 739-1771

1,283 Reviews of Tony Serra Nissan - Service Center

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April 02, 2024

They got us in 1 hr before our appointment and got us ready fairly quickly More

by timglover9557
Recommend Dealer
Yes
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Apr 04, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 01, 2024

The Cullman Nissan dealership has always went above and beyond to take care of my car. Everyone is always so nice and makes sure everything is taken care of. More

by abigailleague.0418DNC
Recommend Dealer
Yes
Employees Worked With
Chuck, Zack Cordes. Mandolyn Powell
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March 29, 2024

Didn't give any updates on vehicle Customer service is not what it was 6 years ago More

by wardcasandra
Recommend Dealer
No
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Mar 30, 2024 -

Tony Serra Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (256) 739-1771 at your earliest convenience and we will do our best to resolve this with you.

March 27, 2024

The young lady that helped me was most friendly and helpful. I hope she stays and is my service advisor for future visits. More

by mwpartain
Recommend Dealer
Yes
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Mar 28, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2024

When I bought the car it hadn't had a look over so I took a rental and I was empty dead empty of gas so I put gas in it and got my car they did not close the hood there was so much wrong I don't know if I'm More

by tab.reynoldsdnc
Recommend Dealer
Yes
Employees Worked With
Big Zack
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Mar 29, 2024 -

Tony Serra Nissan responded

Hello Tab.reynoldsdnc, thank you; we appreciate your feedback!

March 25, 2024

Excellent Service was fast and employees are easy to work with. Thank U 4 being here More

by myretiredlife
Recommend Dealer
Yes
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Mar 27, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2024

Took less time than expected. First time to visit dealership for service so not really that much I have to say about the experience. More

by HOOVES3878
Recommend Dealer
Yes
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Mar 26, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2024

They put a new transmission on bad transmission mounts. After $5000 now you want me to spend another 400 to fix that. More

by trish.velez09
Recommend Dealer
No
Employees Worked With
It was the service area
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Mar 26, 2024 -

Tony Serra Nissan responded

Trish.velez09, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

March 21, 2024

Good work and fast Friendly , very helpful, quick to help you get you in and out helpful in getting an appointment More

by glynnesw
Recommend Dealer
Yes
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Mar 22, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 20, 2024

Prompt service. Clean department, friendly, knowledgeable staff. That's all I have to say. Great service! More

by connie.fine
Recommend Dealer
Yes
Employees Worked With
5
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Mar 22, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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