Back

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,285 Reviews

1,285 Reviews of Tony Serra Nissan - Service Center

Sort by
February 22, 2024

Good. Everything was satisfactory from the communication at the beginning of the issue to receiving the vehicle upon repair. More

by Rilik13
Recommend Dealer
Yes
Feb 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 20, 2024

I like the ease of scheduling my maintenance. The waiting area is clean and comfortable. More

by rebeccamccormick7182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Feb 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 20, 2024

Met sales manager, parts sales, and service tech. All were great to work with. I live in Jasper and wish your dealership was closer More

by rrussocsi
Recommend Dealer
Yes
Employees Worked With
Service dept tow young ladies, and a service tech that resolved my head problems.
Feb 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 19, 2024

Very professional and nice I told her I needed an alignment and she came and told me my vehicle didn't need one it was a tire. I thought that was nice of her More

by pmartin1060
Recommend Dealer
Yes
Employees Worked With
Ashton
Feb 21, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 17, 2024

I bought my Nissan Rogue from another dealership in Jasper a week ago. Error codes came on Wednesday and they were super u helpful but contacted Chuck and he took care of everything really quickly. More

by tamecajett
Recommend Dealer
Yes
Employees Worked With
Chuck
Feb 21, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 17, 2024

Everything I needed done was taken care of with respect and in a satisfactory amount of time More

by amshockley94
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy Brian Endl
Feb 17, 2024 -

amshockley94 responded

I always love coming to Tony Serra Nissan and getting to have my care taken care of by people I trust.

Feb 24, 2024 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 17, 2024

Friendly and helpful They were very kind and explained all the details to me I got some recommendation form them More

by rodrigo.ramirez.espinosa
Recommend Dealer
Yes
Feb 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 16, 2024

I was told that my car might not be ready until the following week because the techs usual use weekends to catch up on jobs that had previously put aside. But when I arrived to leave my car, the young More

by Ki4kxx
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I wasn't told.
Feb 21, 2024 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 16, 2024

Very friendly, helpful and excellent service! ! Awesome, the job was quick and efficient. Very comfortable waiting room More

by hectorgl
Recommend Dealer
Yes
Feb 21, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 15, 2024

They were efficient and quick. The employees were friendly and helpful. I appreciated the quick work that the mechanics did. More

by adamsjl044
Recommend Dealer
Yes
Feb 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
30
...