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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,283 Reviews
Call Service Center (256) 739-1771

1,283 Reviews of Tony Serra Nissan - Service Center

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November 29, 2023

Sales and GM are good little pushy but good They got me in a truck so that's good More

by myers2012.cm.cm
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Chuck Kennedy
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Hi Myers2012.cm.cm! We're so happy we were able to help you out! Hi Myers2012.cm.cm, we are very happy to have provided you with such a positive experience!

November 29, 2023

They done what they could do and it help me . I will give them good what they do More

by twilleybrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Hi Twilleybrenda, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Dec 24, 2023 -

twilleybrenda responded

They were nice and done what they was suppose to do

Dec 24, 2023 -

twilleybrenda responded

Ya:lol have a nice day and a Merry Christmas

Dec 24, 2023 -

twilleybrenda responded

They done a good job

November 28, 2023

Friendly people . Professional They made every attempt to make sure I was satisfied with the deal. More

by wayne_stover
Recommend Dealer
Yes
Employees Worked With
Jason Dumas
Report | Print
Dec 29, 2023 -

Tony Serra Nissan responded

Wayne_stover, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 28, 2023

He was very pleasant and was willing to answer the question I had. Thank you More

by stockton.kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Stockton.kk, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

November 27, 2023

Good Good experience, friendly staff, work done in timely manner Do not send me another survey! More

by leftiegirl58
Recommend Dealer
Yes
Report | Print
Dec 29, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 27, 2023

As always I had a great experience. Brian was knowledgeable and explained everything to me that I needed for my service. More

by amshockley94
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Dec 29, 2023 -

Tony Serra Nissan responded

Amshockley94, we are so happy to read such a great review about Tony Serra Nissan! Amshockley94, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Amshockley94, we are very happy to have provided you with such a positive experience!

November 25, 2023

Said I needed a new battery and started before they could start it and see what’s wrong. That they would do it for $1000. Went somewhere else to get a second opinion and spent $323 to replace the 3 wires I n More

by tonya42094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Kennedy
Report | Print
Dec 29, 2023 -

Tony Serra Nissan responded

Tonya42094, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would like to get some more details about your experience with us. Call us at 256-739-1771

November 25, 2023

The staff was very friendly. The waiting area is nice. My vehicle was repaired. I have no complaints about my visit. More

by jennadpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Dec 29, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Jennadpayne, we are very happy to have provided you with such a positive experience!

November 24, 2023

Great Great experience and very helpful and communicated very well! Wish I would have just looked in the inside back of the car first! Damaged More

by garysabrina
Recommend Dealer
Yes
Employees Worked With
Mason
Report | Print
Dec 29, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Garysabrina, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

November 23, 2023

Service was pretty quick. Overall good experience with service and customer service. Will use again More

by garynelson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Dec 29, 2023 -

Tony Serra Nissan responded

Garynelson81, we are glad we could help! Hi Garynelson81, we are very happy to have provided you with such a positive experience!

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