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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,281 Reviews
Call Service Center (256) 739-1771

1,281 Reviews of Tony Serra Nissan - Service Center

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October 30, 2023

Very prompt and easy to communicate with! The parts were in stock and the price was reasonable! More

by woodyqb22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Nov 01, 2023 -

Tony Serra Nissan responded

Hi Woodyqb22! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 28, 2023

very good place to do business, the people are always friendly and are extremely helpful:) More

by EVEHANH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Erin Kilgo
Report | Print
Oct 31, 2023 -

Tony Serra Nissan responded

Evehanh, thank you for your kind words and this wonderful review! Hi Evehanh, we are very happy to have provided you with such a positive experience!

October 27, 2023

Wait not too long service people very helpful. Good visit overall. Disappointed transmission not good in my 2018 Kicks and chronic problems w sensor even after replacement. More

by murph534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Chuck Kennedy
Report | Print
Oct 31, 2023 -

Tony Serra Nissan responded

Hello Murph534, thank you; we appreciate your feedback! Murph534, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

October 27, 2023

The service manager Chuck went above and beyond to make sure I was more than happy with my new car. They have taken such good care of my vehicle and kept it fully serviced. I will definitely continue to us More

by abigailleague.0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Oct 31, 2023 -

Tony Serra Nissan responded

Abigailleague.0418, we are glad we could help! Abigailleague.0418, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Abigailleague.0418, we are very happy to have provided you with such a positive experience!

October 24, 2023

Helpful , courteous ,friendly, Enjoyed talking to the Sales Rep Nathan he was very nice and knowledgeable More

by Jcalloway0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Oct 26, 2023 -

Tony Serra Nissan responded

Hi Jcalloway0, thank you for taking the time to let us know about your recent experience. We are happy to hear that you are satisfied with your visit.

October 23, 2023

I appreciate the service I received on my car. Everything was handled well and in a timely manner. More

by Dana Hughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Tre Raines
Report | Print
Oct 26, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Dana Hughey, we are very happy to have provided you with such a positive experience!

October 17, 2023

They do super job of making sure the maintenance on my car is kept up, they are speedy on oil changes, I love my Nissan dealer More

by kege2013001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy
Report | Print
Oct 19, 2023 -

Tony Serra Nissan responded

Kege2013001, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2023

I was completely satisfied. They done exactly what they said they would do and done it in amount of time they said. More

by judy.jones8284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris schafers
Report | Print
Oct 19, 2023 -

Tony Serra Nissan responded

Judy.jones8284, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2023

They were very friendly & polite & take car of what I asked them to for my car More

by sybleshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Oct 17, 2023 -

Tony Serra Nissan responded

Hi Sybleshaw, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2023

Went in for regular service no appointment Oil change. Prompt service. Took good care of me More

by sshedd97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Oct 17, 2023 -

Tony Serra Nissan responded

Sshedd97, thank you for the high star rating! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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