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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,281 Reviews
Call Service Center (256) 739-1771

1,281 Reviews of Tony Serra Nissan - Service Center

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September 08, 2023

They fixed what they said they would do pretty satisfied with the experience with the service department chuck was east to talk to and find what he said More

by Brandon Brenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Sep 10, 2023 -

Tony Serra Nissan responded

Hi Brandon Brenton! We're so happy we were able to help you out! Hi Brandon Brenton, we are very happy to have provided you with such a positive experience!

September 07, 2023

Fred was very good ! ! All employees were very friendly and very attentive to customer my sales man was great a big thanks to you all at Nessian in cullman Dave Jacob dill More

by bamababe1676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Dylan Bullard, Jacob Mills, Chuck Kennedy, Tre Raines, David Mallette
Report | Print
Sep 10, 2023 -

Tony Serra Nissan responded

Bamababe1676, thanks for your praise and kind comments about our team. Bamababe1676, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Bamababe1676, we are very happy to have provided you with such a positive experience!

September 05, 2023

They are very nice people, I have always had good experiences there. They are always helpful. More

by paulheinl6370
Recommend Dealer
Yes
Report | Print
Sep 10, 2023 -

Tony Serra Nissan responded

Hello Paulheinl6370, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 01, 2023

They all Are Very nice, it’s Fast to have your oil changed. very professional More

by lakelover252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi, Kellan Dunigan
Report | Print
Sep 05, 2023 -

Tony Serra Nissan responded

Hi Lakelover252, thank you so much for your positive comments about Tony Serra Nissan! Lakelover252, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Lakelover252, we are very happy to have provided you with such a positive experience!

September 01, 2023

Everyone is always so friendly and helpful to me and service is always completed in a timely manner. More

by cwe820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Sep 04, 2023 -

Tony Serra Nissan responded

Cwe820, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Cwe820, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 28, 2023

Our salesman Big Zach was very professional and knowledgeable about the product and would recommend him to friends More

by BRIAN.MCAFEE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gouge, Zachary Bowling, Jacob Mills
Report | Print
Sep 05, 2023 -

Tony Serra Nissan responded

Hi Brian.mcafee! We're so happy we were able to help you out! Brian.mcafee, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 28, 2023

Same problem, same fix. Nissan needs to fix the issue with the Armadas CBI system. More

by shariandcurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Sep 05, 2023 -

Tony Serra Nissan responded

Shariandcurt, we're disappointed to hear of the negative experience you had at our location. Hi Shariandcurt, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

Sep 06, 2023 -

shariandcurt responded

BCI went off again twice this past weekend. Also the famous battery drain issue left me stranded Saturday evening. We feel bad because we spent good money, numerous 1 hour trips to and from your dealership only to be told they cant duplicate the issue. Look on the armada blogs, there are issues .....some kind of restitution should be in order....

August 28, 2023

2nd visit. Great experience. Would recommend to others. I will return when I need work. More

by Scagle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Sep 05, 2023 -

Tony Serra Nissan responded

Hi Scagle0! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 27, 2023

It's was a good experience. Wouldn't change anything They are really he They are really helpful More

by teresalchambers
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Erin Kilgo
Report | Print
Aug 30, 2023 -

Tony Serra Nissan responded

Teresalchambers, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Teresalchambers, we are very happy to have provided you with such a positive experience!

August 23, 2023

Making our service appointment online is so quick and easy. I am always received with a friendly smile. Thank you for all your good work. More

by moody35179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 28, 2023 -

Tony Serra Nissan responded

Moody35179, we are so happy to read such a great review about Tony Serra Nissan! Hi Moody35179! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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