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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,281 Reviews
Call Service Center (256) 739-1771

1,281 Reviews of Tony Serra Nissan - Service Center

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August 23, 2023

I am very satisfied with my Vehicle and will certainly Buy my next car from them. Highly recommend it to everyone. Jimmie More

by Jkeno4544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor, Daniel Coombs, Kellan Dunigan
Report | Print
Aug 28, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Jkeno4544, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 23, 2023

Very friendly and helpful staff. Fast, reliable service! Thank you for making my visit a good first experience! More

by steph58511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 28, 2023 -

Tony Serra Nissan responded

Steph58511, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Steph58511, we are very happy to have provided you with such a positive experience!

August 22, 2023

Everyone we met while we were there was super friendly and helpful in every situation! More

by haley williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Tre Raines
Report | Print
Aug 25, 2023 -

Tony Serra Nissan responded

Haley Williams, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 22, 2023

I am very happy with the service l received. The staff was very courteous and helpful. More

by donaldhungerford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Aug 25, 2023 -

Tony Serra Nissan responded

Donaldhungerford, we are so happy to read such a great review about Tony Serra Nissan! Hi Donaldhungerford, we are very happy to have provided you with such a positive experience!

August 19, 2023

Extremely nice, helpful, friendly and efficient. Chuck is exceptional as a service manager as well. More

by cdonaldmcphersondn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 22, 2023 -

Tony Serra Nissan responded

Cdonaldmcphersondn, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 18, 2023

Nice people get the job done quickly and explain things as to what needs done More

by keithandsabrina2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 19, 2023 -

Tony Serra Nissan responded

We would like to work towards a resolution, so if you are willing, please reach out to us at (256) 739-1771 to discuss this further.

August 17, 2023

The appointment process was quick and easy Bryan was well informed. High marks all around. More

by Scagle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 19, 2023 -

Tony Serra Nissan responded

Hi Scagle0, we are very happy to have provided you with such a positive experience! Scagle0, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Always pleased with the service and the employees when I bring my car in for service More

by amshockley94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 17, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Courteous, knowledgeable, manager even went on test drive with my husband to hear the “shimmy” my husband was concerned about. Never had that happened in any other service department!! More

by gearharthousehold6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 18, 2023 -

Tony Serra Nissan responded

Gearharthousehold6, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2023

Townsend Tuscaloosa needs to learn from Toney Nissan Cullman, Brian and other staff was great! More

by darrellwallace125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 17, 2023 -

Tony Serra Nissan responded

Darrellwallace125, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Darrellwallace125, we are glad we could help! Hi Darrellwallace125, we are very happy to have provided you with such a positive experience!

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