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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,281 Reviews

1,281 Reviews of Tony Serra Nissan - Service Center

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August 13, 2023

I was pleased with the service I received by the sales manager, salesman, and the service to my vehicle. More

by silvercurles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Erin Kilgo, Chuck Kennedy, Brian Endi
Aug 16, 2023 -

Tony Serra Nissan responded

Silvercurles, we're happy you found our staff to be so supportive during your experience here at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 12, 2023

First service for new SUV went great. I was in and out quickly, no complaints. More

by suzanneking64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
Aug 14, 2023 -

Tony Serra Nissan responded

Suzanneking64, your wonderful feedback and rating mean a lot to us. Hi Suzanneking64, we are very happy to have provided you with such a positive experience!

August 12, 2023

Needs to get back with customers sooner . Wife been waiting on to hear about her radio on what there going to do about replacing or what . So make me wonder if I have problems how th More

by kennethbake171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Aug 16, 2023 -

Tony Serra Nissan responded

Please don't hesitate to reach out to us if there's anything more we can do! Kennethbake171, we are glad we could help!

August 12, 2023

Excellent at everything Erin does! ! Love the team there. Thanks for always taking care of my vehicle needs More

by kellanmulkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Kellan Dunigan
Aug 16, 2023 -

Tony Serra Nissan responded

Hi Kellanmulkin! We're so happy we were able to help you out! Hi Kellanmulkin, we are very happy to have provided you with such a positive experience!

August 11, 2023

Super friendly staff and excellent service technicians who did a great job for us. Very pleased and will use again. More

by Steve@smithandsmithllp.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Aug 14, 2023 -

Tony Serra Nissan responded

Steve@smithandsmithllp.com, we are so happy to read such a great review about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 11, 2023

Everyone at Serra is always very friendly and helpful. I've had great service overall. More

by Rjustice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Aug 14, 2023 -

Tony Serra Nissan responded

Rjustice, we are glad we could help! Hi Rjustice, we are very happy to have provided you with such a positive experience!

August 11, 2023

I have purchased 4 vehicles in the past 5 years from this dealership. Others family members have purchased as well for a total of about 14. More

by traciscott
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Dylan Bullard, Jacob Mills, Jonathan Donaldson, Erin Kilgo
Aug 14, 2023 -

Tony Serra Nissan responded

Traciscott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 09, 2023

Great service chuck kept me updated and fixed my car with no hassle. I will be back More

by holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Aug 14, 2023 -

Tony Serra Nissan responded

Hi Holly, thank you so much for your positive comments about Tony Serra Nissan! Holly, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 06, 2023

Very good dealer very professional people always keeping you updated on what they are doing on your vehicle very satisfied overall. More

by mariamoreno1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Aug 08, 2023 -

Tony Serra Nissan responded

Hi Mariamoreno1986! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2023

Very clean and neat facility, everyone seemed to be professional I only had interaction with a couple people, it was all in all a positive experience. More

by donelkins43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Aug 08, 2023 -

Tony Serra Nissan responded

Donelkins43, we are glad we could help! Hi Donelkins43, we are very happy to have provided you with such a positive experience!

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