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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,283 Reviews
Call Service Center (256) 739-1771

1,283 Reviews of Tony Serra Nissan - Service Center

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July 28, 2023

They are always very polite and courteous! I like that they always call after your service appointment to make everything went well! More

by T.SCHWAIGER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 02, 2023 -

Tony Serra Nissan responded

T.schwaiger99, thank you for your kind words and this wonderful review! Hi T.schwaiger99, we are very happy to have provided you with such a positive experience!

July 28, 2023

Fantastic. Very knowledgeable in the service department. They explain problems very well and go over multi point inspection for my knowledge. More

by allisongrooms9811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor, Kellan Dunigan
Report | Print
Jul 28, 2023 -

allisongrooms9811 responded

Fantastic

Aug 02, 2023 -

Tony Serra Nissan responded

Allisongrooms9811, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2023

Excellent service for my oil change and tire rotation. Tries to get do quickly and consistently. More

by Rhondamarono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Aug 02, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2023

We love Tony Serra Nissan. Quick service and friendly. I can drive in and they get me right in! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Aug 02, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2023

Great service department. Vey quick even though we didn’t have a scheduled appointment. We will use them again More

by Alabamarolltide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 02, 2023 -

Tony Serra Nissan responded

Alabamarolltide, we're happy to hear you had such a positive experience with our team! Hi Alabamarolltide, we are very happy to have provided you with such a positive experience!

July 27, 2023

Great staff. Service department is awesome. Will be back for my next car service. Thank you More

by amshockley94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 30, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 25, 2023

Service department is friendly and they make sure your satisfied with their work. I can drop my truck off and come back and get it whenever. Very convenient. More

by matthooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Jul 28, 2023 -

Tony Serra Nissan responded

Matthooper, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 22, 2023

Excellent salesman. Was very polite worked hard to get me the best deal. Satisfied customer! More

by mbeth1021.bm
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Tre Raines
Report | Print
Jul 28, 2023 -

Tony Serra Nissan responded

Mbeth1021.bm, your wonderful feedback and rating mean a lot to us. Mbeth1021.bm, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2023

Got oil changed they left cap off and had to come back to clean mess More

by grand092DNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know name
Report | Print
Jul 24, 2023 -

Tony Serra Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (256) 739-1771 so we can work towards a resolution. We look forward to hearing from you.

July 21, 2023

Always friendly and profession. I love the fact they check out your vehicle for other issues. The staff are not pressuring you to have work done but informing you. Wonderful servic More

by debbielcsw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Brian Endi
Report | Print
Jul 24, 2023 -

Tony Serra Nissan responded

Debbielcsw1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

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