Tony Serra Nissan - Service Center

Ii have done business with these people for years. They have always been good to work with. They have always been good to work with. More

I found her not to be very knowledgeable about her job. Was not able to answer questions about the codes that she was telling me what was wrong with my vehicle. Was not able to answer questions about the codes that she was telling me what was wrong with my vehicle. More

Every one was great and helpful. Very respectful and courteous . I would definitely go back. Very respectful and courteous . I would definitely go back. More

I was passing through AL, coming from FL heading toward KY when my car broke down. It was on a Saturday 30 minutes before they closed for the day and they were closed on Sunday. We had to stay at a hotel f KY when my car broke down. It was on a Saturday 30 minutes before they closed for the day and they were closed on Sunday. We had to stay at a hotel for two days that was unexpected. On Monday morning. Brian from the service team called me to share with me the problem and the approximate time to fix it. He also arranged for someone to pick us up from the hotel and drive us back to pick up the car. My car was ready by 11:00 a.m. Everyone from the service team was very helpful. More

This team Always treats customers with utmost respect. Highly recommended place for car service and purchasing. Highly recommended place for car service and purchasing. More

We was pleased with the person that helped us. Not pleased with the payment we was told one thing and when we signed paperwork it was higher. We was always told the vehicle was only 15 and when we Not pleased with the payment we was told one thing and when we signed paperwork it was higher. We was always told the vehicle was only 15 and when we went to sign paperwork it went to 20 without the other stuff added on More

I bought a used vehicle for work I needed immediately so I wanted to schedule the repairs needed like a headlight that is required when driving anywhere but the service department never got back with me to I wanted to schedule the repairs needed like a headlight that is required when driving anywhere but the service department never got back with me to repair the headlight bulb I called several times I was told they would contact me to resolve this issue still to this day no one has contacted me I feel you guys think since it said As Is you think it isn’t your responsibility I just wanted to express my concern base on this. I think isn’t that big of a deal. I hope you can do Better. Based on that I will not be returning Tony Serra Nissan because I would hate for there to be something major and be treated this way More

Erin is always supper polite and helpful. Even helped me move my groceries from one car to another. Even helped me move my groceries from one car to another. More

Fast and efficient. But stated I my windshield wiper fluid was low and needs some added. I decline service at shop. I came home and husband checked it and it only requi But stated I my windshield wiper fluid was low and needs some added. I decline service at shop. I came home and husband checked it and it only required less than 1/3 of a cup of new fluid to be full and they were going to charge $30. More

Every one was nice and professional. Took care of my needs and concerns. Every 0ne was fantastic. Took care of my needs and concerns. Every 0ne was fantastic. More