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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,285 Reviews
Call Service Center (256) 739-1771

1,285 Reviews of Tony Serra Nissan - Service Center

Sort by
July 13, 2023

Fast and efficient. But stated I my windshield wiper fluid was low and needs some added. I decline service at shop. I came home and husband checked it and it only requi More

by katrut1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 19, 2023 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hi Katrut1211, we are very happy to have provided you with such a positive experience!

July 13, 2023

Every one was nice and professional. Took care of my needs and concerns. Every 0ne was fantastic. More

by Mcoffman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jacob Mills, Jonathan Donaldson, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 19, 2023 -

Tony Serra Nissan responded

Hi Mcoffman2, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 10, 2023

Does fix the issue still having the same problem I brought it in for with window More

by theresadaviss24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Jul 13, 2023 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

July 07, 2023

My service on my SUV, was handled very efficiently. . & personnel were friendly.. Thank you very much More

by jhand5336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Jul 10, 2023 -

Tony Serra Nissan responded

Jhand5336, thank you so much for the positive review! Hi Jhand5336, we are very happy to have provided you with such a positive experience!

July 06, 2023

Great service all around. Would definitely recommend other people to go see them they did a very good job More

by parker.matt89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason, Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Chuck Kennedy
Report | Print
Jul 09, 2023 -

Tony Serra Nissan responded

Parker.matt89, thank you for your kind words and this wonderful review! Hi Parker.matt89, we are very happy to have provided you with such a positive experience!

July 04, 2023

Thanks for the hospitality and good work! Surprisingly fast oil change. We’ll be back, thank you! More

by JGARAY3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 09, 2023 -

Tony Serra Nissan responded

Hi Jgaray3434, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Great service and great people! Will return! Brian and Erin are the best service advisors! More

by amshockley94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 06, 2023 -

Tony Serra Nissan responded

Hi Amshockley94! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Went in expecting to pay $75 for my oil change and they didn’t charge me a thing when I went to pay. It was an extremely nice surprise! While I was waiting the lady at the front desk offered me some water More

by briee.annaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 06, 2023 -

Tony Serra Nissan responded

Briee.annaa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Briee.annaa, we are very happy to have provided you with such a positive experience!

July 03, 2023

Very accommodating to my needs! ! Thank you to the cashier office for loving dogs. Service was also thorough and fixed my tires. More

by marthamarie54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Jul 06, 2023 -

Tony Serra Nissan responded

Hi Marthamarie54, thank you so much for your positive comments about Tony Serra Nissan! Hi Marthamarie54, we are very happy to have provided you with such a positive experience!

July 03, 2023

I received excellent service from Serra Nissan. I will definitely be going back in the future. More

by Captainjoeladams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 09, 2023 -

Tony Serra Nissan responded

Captainjoeladams, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Captainjoeladams, we are very happy to have provided you with such a positive experience!

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