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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,284 Reviews
Call Service Center (256) 739-1771

1,284 Reviews of Tony Serra Nissan - Service Center

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June 06, 2023

The sales support I had was great. They were very accommodating. They put the customer and customer needs first. I had a great experience purchasing my used truck from them and would h More

by jonelson811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Donaldson, Erin Kilgo
Report | Print
Jun 09, 2023 -

Tony Serra Nissan responded

Jonelson811, we're glad you had such a wonderful experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2023

Very prompt service, Techs come out and explain the needs for your automobile , don’t push it on you More

by wardcasandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Jun 05, 2023 -

Tony Serra Nissan responded

Wardcasandra, we're happy to hear you had such a positive experience with our team! Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2023

I didn’t meet Erin but I took his advice to have the extra work done to my car. I trust his opinion since I’m a single lady. The service department ladies are friendly and the waiting room is clean, More

by lsorensen39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Jun 05, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jun 05, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2023

Clean and loved Erin she was so nice and helpful with what I needed done. I will be back the next time More

by pmartin1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jun 05, 2023 -

Tony Serra Nissan responded

Hi Pmartin1060! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2023

Service manager told me he put somebody workin on my wife’s car that didn’t have a clue what he was doin and it still cost me $1400 wife’s car is still xxxxed up and everybody at the dealership is a xxx More

by Zakhill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 30, 2023

Quick and to my knowledge did everything well. Love that offer free first and second oil changes!! More

by mamie.dempsey1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales dept was nice and efficient
Report | Print
Jun 01, 2023 -

Tony Serra Nissan responded

Hi Mamie.dempsey1381, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 30, 2023

Great service very helpful and took care of everything that I need done to my truck More

by jammierking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jun 01, 2023 -

Tony Serra Nissan responded

Hi Jammierking! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 27, 2023

As always great people and great service I will continue to recommend Tony Serra to buy and have their services done. More

by Rstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 30, 2023 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Hi Rstevens! We're so happy we were able to help you out!

May 24, 2023

Great service found the problem and fix it quickly less than I hour spend a week trying to get Benton to fixed it they didn't no the problem thanks. More

by jamesstanford115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 27, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Jamesstanford115, we are very happy to have provided you with such a positive experience!

May 30, 2023 -

jamesstanford115 responded

Great service thanks.

May 24, 2023

Professional, quick service! Everyone was courteous, helpful, and knowledgeable. Made my service experience quite pleasant! More

by MELISSA.KAY.BUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Vincente Swope
Report | Print
May 27, 2023 -

Tony Serra Nissan responded

Melissa.kay.butler, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 27, 2023 -

MELISSA.KAY.BUTLER responded

You are most welcome! Love my Rogue♥️

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