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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,283 Reviews
Call Service Center (256) 739-1771

1,283 Reviews of Tony Serra Nissan - Service Center

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April 25, 2023

Everyone involved and system was excellent I like the set up driving in waiting area, personal and checking out. More

by Amoorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, front desk lady, service writer, and check out lady all did excellent.
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Hi Amoorer, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2023

I had a great experience and the staff was very helpful and friendly thank you More

by donaldpope381381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Donaldpope381381, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2023

I really like your service department they were quick changing my oil & doing a recall on my 2014 Altima Nissan . That you for your prompt service Syble Elaine Shaw More

by elaine.shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Elaine.shaw, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2023

The only problem I had is the car road rougher after the tire rotation and the tires on the car are terrible I have 11000 miles on it and it already needs new ones I will be getting tires some were else More

by kerrymiller243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Robert Turner , Jacob Mills
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Kerrymiller243, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2023

They always have friendly staff and generally quick service. Their facilities are clean and they have a play area for kids. More

by Mandy Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Mandy Leigh, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 15, 2023

Awesome dealership always nice and quick quality work always a pleasure to go there for my service. More

by Clintgodsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Clintgodsy, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2023

First time there. Everyone was very nice and my car service was done in a timely manner. I was pleased with my experience. More

by whitney_michelle12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Hi Whitney_michelle12! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2023

Friendly employees. Nice waiting area. Fair price. I will continue to use this dealership. More

by jra1947
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Jra1947, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2023

It was a great experience. Employees in service are professional and respectful. I trust their work. Coffee is okay. More

by Oden Ridge Fire Department
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Hi Oden Ridge Fire Department, thank you so much for your positive comments about Tony Serra Nissan! Hi Oden Ridge Fire Department, we are very happy to have provided you with such a positive experience!

April 08, 2023

Fast and very friendly. I really appreciate the information about my vehicle and the recommendations! More

by katelyn.simmons11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Hi Katelyn.simmons11, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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