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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,284 Reviews

1,284 Reviews of Tony Serra Nissan - Service Center

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April 08, 2023

Fast and very friendly. I really appreciate the information about my vehicle and the recommendations! More

by katelyn.simmons11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
May 17, 2023 -

Tony Serra Nissan responded

Hi Katelyn.simmons11, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2023

They're nice and friendly. Super helpful and great pricing. The sales representative that helped me was awesome. More

by cwwrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Raines
May 17, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Cwwrocks, we are very happy to have provided you with such a positive experience!

April 03, 2023

Great experience. Chuck and Erin went above and beyond helping in my service!! I literally shut the place down and both were so helpful and accommodating in making su More

by Kajsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Apr 05, 2023 -

Tony Serra Nissan responded

Kajsa, we're happy to hear you had such a positive experience with our team! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 03, 2023

very helpful as always, quick service and reasonable prices. very satisfied with my service and Amber and Erin were very helpful! More

by EVEHANH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shockley , Erin Kilgo, Chuck Kennedy, Brian Endi
Apr 05, 2023 -

Tony Serra Nissan responded

Evehanh, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 02, 2023

The only thing I would suggest is a wait list. When I first arrived I was told it would be at least 1 1/2 hour wait & that I could leave and come back, which I did. I asked if they could put my na More

by LAMP565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Apr 05, 2023 -

Tony Serra Nissan responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 30, 2023

Great service and good people that work there! I love my suv purchased there! Go by there! More

by marie lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason, Trey, Matt, Terra and Bree!, Fred Crutcher, Erin Kilgo, Chuck Kennedy, Brian Endi
Apr 01, 2023 -

Tony Serra Nissan responded

Hi Marie Lindsey! We're so happy we were able to help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2023

They are very friendly and courteous. They are able to get my vehicle in and out quickly. They go out of their way to meet my needs. More

by Bubbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if their names but the they were all excellent
Mar 31, 2023 -

Tony Serra Nissan responded

Bubbles, thank you for your kind words and this wonderful review! Hi Bubbles, we are very happy to have provided you with such a positive experience!

March 29, 2023

It was a Great experience. the Staff was very helpful and nice. Would definitely recommend More

by knf073106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Mar 31, 2023 -

Tony Serra Nissan responded

Knf073106, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2023

I always receive great service and treatment from this service center. I always refer my friends to this location when shopping for a new Nissan. More

by wbest.junebug@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Apr 01, 2023 -

Tony Serra Nissan responded

Wbest.junebug@gmail.com, we are so happy to read such a great review about Tony Serra Nissan! Wbest.junebug@gmail.com, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2023

Quick and easy nice people nice and clean comfortable while you wait clean bathrooms good coffees More

by jhathcock1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Apr 01, 2023 -

Tony Serra Nissan responded

Hi Jhathcock1963, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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