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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,285 Reviews
Call Service Center (256) 739-1771

1,285 Reviews of Tony Serra Nissan - Service Center

Sort by
March 21, 2023

Prompt, courteous and very nice people to deal with. I would recommend them. I had recalls repaired. More

by kjspeegle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Mar 23, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 18, 2023

The girl at the service desk was helpful, polite, and knowledgeable. Still don't understand why my horn sometimes beeps four by times? More

by kymgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know her name.
Report | Print
Mar 21, 2023 -

Tony Serra Nissan responded

Kymgrant, we are glad we could help! Kymgrant, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 17, 2023

Services was great iused them all time for my car service great service. Thank yall for More

by genny53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Mar 20, 2023 -

Tony Serra Nissan responded

Genny53, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Genny53, we are very happy to have provided you with such a positive experience!

March 17, 2023

Serra Nissan always does good work for their service and service reps always keep you informed of any issues More

by cgharrison9173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Brian Endi
Report | Print
Mar 20, 2023 -

Tony Serra Nissan responded

Hi Cgharrison9173, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2023

Very efficient and thorough job at the service department. My car is running great and the price was excellent . More

by sltruelove1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Mar 17, 2023 -

Tony Serra Nissan responded

Hi Sltruelove1964, thank you for taking the time to leave a review for us at Tony Serra Nissan. We're happy we could meet your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 13, 2023

I always have a great service. The people are always nice. Dana was perfectly nice as for the rest of the gang that works there More

by Charla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Mar 15, 2023 -

Tony Serra Nissan responded

Charla, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 13, 2023

Tony Serra offers great service to their customers and they go the extra mile to ensure exceptional care of their vehicles. More

by lbean3870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rodney Hicks, Daniel Coombs
Report | Print
Mar 15, 2023 -

Tony Serra Nissan responded

Lbean3870, we are so happy to read such a great review about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 12, 2023

The service manager really cares about his customers and the service department does great work. More

by David Burdette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Mar 15, 2023 -

Tony Serra Nissan responded

Hi David Burdette! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 09, 2023

I carry my car up there for a free oil change and they lost the rubber grommet that goes to the air filter box so now it's making a rattling noise More

by bwilhite92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Mar 12, 2023 -

Tony Serra Nissan responded

Bwilhite92, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.. If you would give us a call at 256-739-1771 to let know more , Thank you.

March 09, 2023

Very courteous ,helpful, financing was a breeze and simple . Trey is the BEST ! Highly recommended More

by sharonbentley1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Raines
Report | Print
Mar 12, 2023 -

Tony Serra Nissan responded

Sharonbentley1955, we're glad you had such a wonderful experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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