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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,305 Reviews
Call Service Center (256) 739-1771

1,305 Reviews of Tony Serra Nissan - Service Center

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January 07, 2023

This dealership is so lovely and kind. They are very helpful and provide great customer service. Very quick service as well! More

by Caitlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 11, 2023 -

Tony Serra Nissan responded

Caitlin, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 06, 2023

From the time I arrived, I was met with smiles and courtesy. I spent the time talking with a salesperson named Beth. When I am ready for a trade up, I will be seeking her out. More

by helenmoody205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Thompson
Report | Print
Jan 08, 2023 -

Tony Serra Nissan responded

Helenmoody205, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 06, 2023

Good people to deal with, answered all of my questions to the best of their knowledge More

by smurphree16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Elizabeth Thompson, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor
Report | Print
Jan 08, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 03, 2023

Thank-you for all the assistance that was given from the Cullman Lot. Your team was very professional in servicing me and my new car which I love. The salesmen managed to get me through all the paper work i More

by Ramona Gouge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rodney Hicks, Daniel Coombs
Report | Print
Jan 04, 2023 -

Tony Serra Nissan responded

Ramona Gouge, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Ramona Gouge, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

January 03, 2023

Very efficient, courteous and consistent. Fast and good work. Clean facility. Will by my next car here. More

by shelle835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 05, 2023 -

Tony Serra Nissan responded

Hi Shelle835, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 02, 2023

Very friendly, fast service and took the time to discuss issues with my vehicle. Was very impressed. More

by ctweedy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Jan 04, 2023 -

Tony Serra Nissan responded

Ctweedy56, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 02, 2023

Always a pleasure fast and good quality work friendly people would recommend it to anyone More

by Clintgodsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 04, 2023 -

Tony Serra Nissan responded

Hi Clintgodsy! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2022

I always appreciate the service I recwive. There has been a lot of turnover Lately and I have had to explain to the new staff how my service plan works but other than that service is good. More

by marianheren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 03, 2023 -

Tony Serra Nissan responded

Marianheren, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2022

Friendly,professional service. Appreciate the ride from a service rep when the work was comleted! More

by d.trimble60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
December 30, 2022

My battery that was purchased 14 months ago went dead. I had to have my car jumped off and immediately went to Serra. They took me in right away and in an hour I had a new battery. It was still under warr More

by hays3197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 02, 2023 -

Tony Serra Nissan responded

Hays3197, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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