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This rating includes all service center reviews, with more weight given to recent reviews.
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1,302 Reviews of Tony Serra Nissan - Service Center
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December 22, 2022
Great customer service. Professional and prompt. This is my 5th vehicle I’ve purchased through Tony Serra and I can’t say enough good things about them Professional and prompt. This is my 5th vehicle I’ve purchased through Tony Serra and I can’t say enough good things about them More
by 12pbrown
Verified CustomerEmployees Worked With
Fred Crutcher, Dylan Bullard, Elizabeth Thompson, Erin Kilgo, Chuck Kennedy, Brian Endi
December 21, 2022
Chuck and the service department made sure my car was road ready for our vacation, I am so glad they make sure car is always up to date on the maintenance, they always take care of me and my car road ready for our vacation, I am so glad they make sure car is always up to date on the maintenance, they always take care of me and my car More
by Dkegre2013
Employees Worked With
Chuck Kennedy
December 18, 2022
Thanks for working me in for service on my Murano and performing the service in normal time period. I don’t know the names of the service people performing the service in normal time period. I don’t know the names of the service people More
by cottingsdnc
Employees Worked With
Erin Kilgo
December 17, 2022
I needed a headlight bulb replaced on a semi-emergency basis, and they were able to get it done quickly, even though I had not had a prior appointment! I appreciated them so much! basis, and they were able to get it done quickly, even though I had not had a prior appointment! I appreciated them so much! More
by Rr57mountz
Employees Worked With
Jessup Gentry, Chuck Kennedy
December 14, 2022
Great dealership. Highly recommend for purchasing a new vehicle and their service department is great to work with. Highly recommend for purchasing a new vehicle and their service department is great to work with. More
by jaa270
Employees Worked With
Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
December 13, 2022
Rude, Bay employee very helpful, service manager lacks customer service skills and not helpful and very rude. Does not check your car out when getting an oil change. You have to request for them to look customer service skills and not helpful and very rude. Does not check your car out when getting an oil change. You have to request for them to look at filters add water to you wipers, I don't know I will go back. More
by Dkegre2013
Employees Worked With
Fred Crutcher, Erin Kilgo, Chuck Kennedy, Brian Endi
December 09, 2022
The people are nice. I did have some issues with getting warranty stuff figured out but once that got fixed and the part came in they got it on fast. Now there are more i I did have some issues with getting warranty stuff figured out but once that got fixed and the part came in they got it on fast. Now there are more issues with my car but they got it back the day I went to talk to them about it. Now I have to wait on insurance and parts. Thank you Brian for listening to me and made me feel heard. More
by Hayden
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
