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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,353 Reviews
Call Service Center (256) 739-1771

1,353 Reviews of Tony Serra Nissan - Service Center

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August 15, 2022

Amazing team! The only dealership I will take my truck to. They always take care of my truck with the highest quality of workmanship. More

by ANGELANDDESTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 18, 2022 -

Tony Serra Nissan responded

Hi Angelanddestin, we are very happy to have provided you with such a positive experience!

August 14, 2022

The employees of this dealership are knowledgeable and efficient. They replaced the part in my car that was recalled quickly and correctly. More

by hbartlett334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 17, 2022 -

Tony Serra Nissan responded

Hbartlett334, we are glad we could help! Thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 11, 2022

Brian is the best service writer and made sure I had everything I needed in a timely manner. More

by jthornton112893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 14, 2022 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Jthornton112893, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

August 06, 2022

This dealership is great took me in for my first car and the car i got runs great cant ask for better service the people are friendly and help as fast as they can More

by sturgill023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Turner
Report | Print
Aug 09, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 05, 2022

Poor service,work not completed as requested the first time so had to bring car back in. More

by judywatts1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy
Report | Print
Aug 09, 2022 -

Tony Serra Nissan responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Tony Serra Nissan (256) 739-1771

Aug 09, 2022 -

judywatts1 responded

New sales manager Chuck Kennedy said he would look into the issue. I will give them another chance. When my car needs the next service if not completely satisfied I will use a different dealership.

August 04, 2022

Very kind and informative, also have snacks and a beautiful waiting area. Also right beside a Golden Corral! More

by jayzee13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 05, 2022 -

Tony Serra Nissan responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2022

Courteous upon arrival and service was done in a timely manner and completed quickly. Job well done! More

by lrsinyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Aug 09, 2022 -

Tony Serra Nissan responded

Lrsinyard, thank you for your kind words and this wonderful review!

August 02, 2022

The mechanics had my car in and out of the shop in no time! I’m very pleased with the results after having it worked on. I will definitely be coming back! More

by kelseymoran981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Mason Isbell, Bill Gouge, Fred Crutcher, Mike Simpson, Peggy Daniels, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 04, 2022 -

Tony Serra Nissan responded

Kelseymoran981, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2022

Excellent prompt service👍💯‼️We will be back-I don’t know what else to say‼️ More

by jrcagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 04, 2022 -

Tony Serra Nissan responded

Hi Jrcagle! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2022

Very helpful and friendly. Worked me in and got it done although it was late in the day More

by cottingsdnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 04, 2022 -

Tony Serra Nissan responded

Hi Cottingsdnc, we are very happy to have provided you with such a positive experience. Thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

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