Tony Serra Nissan - Service Center

For years my service at this dealership has been great. They are always very informative and I never experience any surprises. They are always very informative and I never experience any surprises. More

Always a pleasure employee’s are nice and the work is always correct and quick always correct and quick More

Great people Great service I would recommend people to do business with this dealership Great people business with this dealership Great people More

I did not purchase my 2021 Nissan Rogue at this dealership as the color I wanted had extremely limited availability (32 in the country). Thus the first dealership that was able to get it for me got dealership as the color I wanted had extremely limited availability (32 in the country). Thus the first dealership that was able to get it for me got my sale. I have used that dealership for an issue as it’s close to our 2nd location. However recently I had an issue with my vehicle and brought it to the Tony Serra Nissan dealership as it’s close to our home. I found the service department staff extremely friendly and they took care of my issue promptly even though I didn’t have an appointment and hadn’t purchased my car there. Most recently my husband had a medical issue requiring hospitalization and I was in need of an oil change which I am adamant about doing timely. I didn’t have the time to go to the dealership where I had purchased the vehicle, so I stopped at the Tony Serra Nissan dealership and asked if they could do my oil change and honor the discount coupon that I had received from the dealership that I had purchased my Rogue from. Much to my surprise they did even better as they gave me a free oil change and tire rotation as that’s what they provide for the new vehicles they sell! I was amazed and obviously very pleased! Again the service department staff was very friendly and did their absolute best to accommodate my needs! I highly recommend the service department at Tony Serra Nissan as they certainly know how to treat their customers! More

Friendly, courteous, listened to what I had to say, explained things well, overall good experience explained things well, overall good experience More

Very courteous, friendly and efficient. They got me in and out in a very timely manner. They got me in and out in a very timely manner. More

Service was fast and accurate. Fixed our issue and everything is great! Definitely recommend dealership Fixed our issue and everything is great! Definitely recommend dealership More

Everyone was very kind and the service was quick and easy. I would recommend them. easy. I would recommend them. More

Quality service of unmatched value and customer prevails every time! You're treated like family and not just a customer! every time! You're treated like family and not just a customer! More

Always pleasant. Also you schedule your service with the ladies that answer phones. Where at another dealership I had to hold on the phone finally called back never g Also you schedule your service with the ladies that answer phones. Where at another dealership I had to hold on the phone finally called back never got to talk to anyone to schedule my service. It was the Nissian in Decatur AL. But Cullman doesn’t do that and it is so easy with Cullman. Thank you! More