Back

Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,279 Reviews

1,279 Reviews of Tony Serra Nissan - Service Center

Sort by
January 17, 2022

The service department is excellent. The technician that helped me out was very honest with me and told me exactly what I needed without trying to oversell products. More

by Dpark1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
January 17, 2022

Getting a key fob and key replaced shouldn’t cost $388.. xxxx Nissan. Total rip-off. More

by zroden34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
January 16, 2022

I was satisfied . The device people were very helpful . I like the fact that if there is a coupon that I have they will save me money the best way they can :) Teresa More

by teresaedgeworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
January 10, 2022

This dealership is the best. I won't go anywhere else. They are the best. More

by fred1951a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Shawn Gay
January 05, 2022

I came into the service center to get my Chevy diagnosed because they could get my car in fast. Shawn went above and beyond to get my car fixed for me. Even though I don’t have a Nissan, I will definitely c More

by Krystaldawn11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
January 04, 2022

The service techs were very friendly and I was out very fast. Satisfied first oil change. More

by Beatlefan90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Fred Crutcher, Shannon Parker, Dylan Bullard, Shawn Gay
December 31, 2021

I certainly appreciate the courtesy and workmanship shown when having my vehicle serviced and a recall taken care of which required an overnight stay.. Thank you More

by Linda_bolzle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Shawn Gay
December 30, 2021

Friendly staff - prompt service and service my vehicle at the appointment time and I will definitely be back More

by Lawsonsr48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
December 27, 2021

Phone get alittle busy and hard to reach someone. Mostly a great deal I have a service package and in the dealership every 3 weeks. More

by r.fitzgerald0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan White, Shawn Gay
December 24, 2021

Brought my truck in previously 2 times for the same issue and was given a story about the warranty, which it was still under warranty at the time. They reset the check engine code and did not repair my truck More

by rgrlann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He didn't give me his name. The only one who did ,was Erin.
...
90
...