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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,281 Reviews

1,281 Reviews of Tony Serra Nissan - Service Center

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October 14, 2021

Very clean very nice. The guy that took my information at the service center was AWESOME. Super nice and very personable. More

by leeannlindsey129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't see him but I can't remember his name but definitely a 5. He's the only one I talked too
October 12, 2021

They were very helpful and they we’re also good about time efficiency as well. More

by austin.hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Hicks, Shawn Gay, Cindi Burns
October 12, 2021

Easy scheduling. Great service. Car is in great condition. Love looking around when I’m there More

by Debora Potor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean in service department in Cullman AL. Wonderful , Mason Isbell, Fred Crutcher
October 12, 2021

Service was on time and relatively speedy. Not too much time waiting around. They resolved the recall issue as well as regular service. More

by Warbler67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Oct 12, 2021 -

Warbler67 responded

Service was on time and relatively speedy. Not too much time waiting around. They resolved the recall issue as well as regular service.

October 11, 2021

They break clips when performing air filter replacement. They don’t rotate tires when asked to do. And when you ask them about it they said they looked at the tires and they looked to be wearing fine. The More

by jerrwalterhollingsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
October 07, 2021

Always a pleasure,no problems whatsoever ,quick and polite only dealership I go to great experience More

by Clintgodsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
October 07, 2021

We were pleased with our service. We would go back to this center for other services. More

by poolsidepaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
October 06, 2021

People were Very professional, nice and found the problem quick. Corrected the problem, and made the visit pleasant. More

by eeebutnham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gay
October 05, 2021

Robert and his team of service associates are very helpful and polite. Highly recommend service center! More

by Chadly1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher
October 01, 2021

The service Dept namely Shawn gave excellent customer service and went above and beyond. I called in tears and he calmed me and fixed my problem with a smile. I won’t go anywhere else! More

by Medicangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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